Dear customers, we continue to improve our trading services, and especially for you introduced a new type of automatic notification in case your account will approach the Margin Call level. By default, this notification is connected to all customers, and you can control it from your Trader’s Room. To do so, select Edit trading account button, and then specify the desired level at which the notification should be sent, and where to send it: to or to your MT4 terminal or to your e-mail, or both. If you do not wish to receive such notices – you should deactivate both mailing options in your Trader Room.
We hope that this innovation will help you to manage your trading risks better to avoid Stop Out.
In addition, for clients trading CFD on futures, in a special section of our website there is a history of Expirations for these contracts.
We also wish to remind you that due to the introduction of many new contracts, there may be a local decrease in the responsiveness of the terminal. We recommend you to make steps that are listed on our site to optimizing the terminal.
The third innovation: now you can send an inquiry to technical support directly from the trading terminal using the tab "mailbox". In this tab, you need to right-click on the shortcut menu, select "New". Responses are sent back to the client directly to the trading terminal every day during office hours.
We wish you profits in your trading!