Please note that due to the change in the list of liquidity providers we have to change the contract size in NDD accounts with the view of increasing the quality of clients' trades execution under unification of STP and NDD accounts. All trades of less than 0.1 lots opened in NDD accounts must be closed before 17.11.2014, or else their volume will be increased up to 0.1 lots. Pending orders shall also be corrected or they will not be processed when reaching the activation price. Should open trades of less than 0.1 lots remain in NDD accounts after the above date, they can only be closed manually through the Trading Operations Department. Also, the instruments in NDD accounts will be designated in a different way starting from 17.11.2014 (for example, EURUSD instead of EURUSDX). The volume of all closed trades will be decreased ten times with a simultaneous increase of the contract size.
Please note also that trades and pending orders of less than 0.1 will not be processed for opening in NDD accounts from 3.11.2014 due to above mentioned changes. The minimum step will also be 0,1 within the period from 3d till 17th November, 2014. These changes are necessary for a comfortable shift form 10000 contract size to 100000 contract size in NDD accounts.
We kindly ask you to consider these changes when making trading decisions and to adjust your trading advisors accordingly. We apologize for the inconvenience you may experience.
Should you have any questions, please contact our client support service through LIVECHAT.
To contact the Trading Operations Department, please use the following contact information:
Phone number: +7 (4012) 67-01-31
Working hours: 00.00 a.m. Mon 23.59 p.m. Fri (GMT +2)