28 December, 2015
We would like to inform you that during 2015-2016 winter holiday period the following changes in deposit and withdrawal processing schedule will take place:
24.12.2015 is the last day of Regular Pay withdrawal operations processing. The first day for Regular Pay withdrawal operations processing is 08.01.2016. All withdrawal requests made between 25.12.2015 and 07.01.2016 will be processed in order, starting from 08.01.2016.
30.12.2015 - 12:00pm (GMT) is the last day of withdrawal operations processing with the rest of the payment systems. All withdrawal requests made between 25.12.2015 and 07.01.2016 will be processed in order, starting from 08.01.2016.
To deposit your account during winter holidays, you can use payment systems, except Western Union. If you wish to deposit your account through bank transfer, please contact your bank for holiday schedule.
Company departments schedule:
Customer support and tech support
31.12.2015 to 03.01.2016 – closed
From 04.01.2016 – normal hours
31.12.2015 to 07.01.2016 – closed
From 08.01.2016 – normal hours
Please, consider this information when planning your trading activities.
We apologize for any inconveniences caused. Please, contact our customer support in case you have any questions: 8 800-333-1003.
Happy Holidays from Grand Capital!
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