We are pleased to inform you that we will continue to provide trading and support services throughout the holiday season. With both Christmas and New Year’s Day falling on a Sunday this year, there will be slight changes in the trading schedule.
We would like to take this opportunity to thank you for your business over the last year. Tickmill is now an FCA UK regulated broker, which is a major accomplishment on its own. Check out our 2016 milestones and see how we have grown by leaps and bounds to become one of the leading brokers in the industry.
The operating times below are listed in MT4 Server Time (GMT+2). Dates and times may be subject to change. Please also note that in the event an underlying market closes or if the available liquidity is insufficient, we will close the market for the affected instrument.
On the 2nd of January 2017, holidays will be observed in Asia and America. The European markets will be open, but there will be a very limited number of Liquidity Providers pricing. The pricing is expected to be wide and the liquidity poor, while pricing updates will be very infrequent. It is for these reasons that we believe it is in the best interest of our clients not to receive FX and metals pricing on the 2nd of January 2017.
Please Consider the Risks
During the holiday season, there may be changes in market conditions as to volatility and liquidity. Spreads are often much wider. Hence, please review your positions and margin requirements to ensure that you have sufficient free equity to cover a potential rise in margin requirements and adverse price movements. Kindly be advised that stop loss orders may not provide protection against adverse price movements in all circumstances. If you are uncertain, consider reducing or closing hedged positions and reassess the situation. In certain circumstances, loses may exceed the initial deposit.
Account Funding and Withdrawals
Deposits received on the 26th and 27th of December 2016, as well as on the 2nd of January 2017, will be processed on the same day.
Withdrawal requests received on the above dates will also be processed on the same day.
We’re here to help
Our Customer Service team is available whenever the markets are open, as well as on the 2nd of January 2017. On the 26th of December 2016 and on the 2nd of January 2017, our Customer Service team will be available only during 09:00 – 17:00 (GMT+2).