14 June, 2017
The 8th of June was an exciting day for both brokers and traders. Three major events were to take place; the European Central Bank (ECB) interest rate decision, ex FBI Director James Comey’s testimony and the UK general election.
No doubt the major event of the day was the UK election, and at 21:00 GMT, when the possibility of a hung parliament became more plausible, the GBP/USD dropped more than 250 pips within 1 minute.
On Friday morning following the elections, every easyMarkets team member started the day with an email from our Director of Risk Management Evdokia Pitsillidou with the subject line “Proud members of the easyMarkets Team”, confirming that we had once again kept our promise to protect traders through a major financial event.
Not all traders had a pleasant trading experience because some brokers failed to offer fair trading conditions, while some did not offer trading at all.
“With some brokers clients could not even exit their trades, because their brokers couldn’t even quote them” Evdokia said on Friday morning referring to the kind of trading conditions she observed throughout the elections night on various trading platforms. We understand why some brokers do what they do, but we are different. We choose to treat our clients honestly. She said
At easyMarkets trading was never stopped or interrupted. Our trading conditions were not changed. Our traders enjoyed fixed spreads, negative balance protection, guaranteed stop loss and take profit. Those trading on our web platform or trading app had no slippage.
Of course, dealCancellation* was also available, so clients could choose to undo their trades within 60 minutes for a small fee, and protect themselves against potential big losses.
“It is our duty to protect the interest of our clients” Evdokia said, and this day is just another proof of how we do it.
If you were up with us all night throughout this exciting event thank you for choosing easyMarkets.
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For any questions or assistance speak to one of our client relationship managers.
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