FXTM has added two new accolades to its 2017 trophy case. Awarded by World Finance Magazine, a quarterly print magazine that offers international coverage of the finance industry, FXTM has been named “Best FX Broker 2017 Asia” and “Best Customer Service 2017 Global” by a panel of judges boasting a combined experience of over 200 years in finance and journalism.
FXTM is honored and proud to accept these awards. They reflect the investment we have made in localised services, and our dedication to providing innovative products tailored to the needs of clients around the world.
This year has been a year of innovation and global expansion. Our sponsorship of the Sahara Force India F1™ Team and Indy 500’s Ed Jones, introduced FXTM to a new audience. With the expansion of market-leading products including FXTM Invest, FXTM continues to distinguish itself as a market leader. Education is still a key focus in Asian regions, we hostВВВВ local events, and present informative educational seminars. We also offer webinars in Chinese, presented by the newly appointed Head of China Corporate Development & Market Research, Yue Zhong. To be named ‘Best FX Broker’ of 2017 in Asia, cements our status as a leader in this market and ensures we will continue to expand further.
Our published Performance Statistics, checked by PwC, show a client satisfaction score of over 90% and in 2017, we enhanced our Live Help feature to make it more user-friendly, and available in multiple languages. It averaged 94.5% positive ratings from users. FXTM has always been driven by a commitment to client service excellence and it is a cornerstone of our brand. Receiving the ‘Best Customer Service 2017, Global’ award from such an esteemed panel of experts is a real privilege.
We thank World Finance for these awards, and will continue to maintain our levels of excellence.