|Trading software||Java, JForex, iPhone/iPad, MetaTrader4, Dukascopy Web Platform|
|Headquartered||Route de Pre-Bois 20, ICC, Entrance H,1215 Geneva 15, Switzerland|
Dukascopy forex broker has been operating on the international financial markets since 2000. forex dukascopy is a Swiss regulated Brokerage House. The company offers its customers unique access to the first Decentralized Marketplace in the world, joining the best liquidity of centralized marketplaces and a large number of international banks. Dukascopy services and products are regulated by FINMA. The broker’s main office is located in Geneva, Switzerland. Besides, there are sales offices and representative departments in many large cities of the world.
Broker dukascopy offers a trader a range of advantages including premium customer support, the safeness of customers’ funds, advanced trading techniques and solutions. The brokers trading software is Java, JForex, iPhone/iPad, MetaTrader4, Dukascopy Web Platform available for mobile devices and desktop trading. Besides trading currency pairs the broker offers other assets such as precious metals. The depositing and withdrawal are available through such payment systems as Wire Transfer, Bank Guarantees, Custodian Banks, Credit Card. The trading accounts can be opened in the currencies EUR, USD, GBP, JPY, CHF.
The broker’s clients have access to the largest pool of interbank spot forex liquidity available for banks, hedge funds and institutions which makes trading much more effective. To ensure the customer’s accounts safeness the broker provides highly secured connectivity through PIN codes, fix IP-addresses authorized list, https connection, and case-sensitive login password. The slippage control and the absence of reqoutes are the additional advantages of the broker.
On the company’s profile page of this website you can write a review about your personal trading experience with the broker as well as read the reviews by other traders.
|Address||Route de Pre-Bois 20, ICC, Entrance H,1215 Geneva 15, Switzerland|
|Free phone||41 22 799 4888|
|24 hour support|
|Forex contests, competitions|
|24 hour trading|
|Digits after the dot in quotes||5|
|Minimum position size||0.01|
|Pip spread on majors||0.5-1|
|Standard account, $||5000|
|Mini account, $||100|
|Popular payment methods||Wire Transfer, Bank Guarantees, Custodian Banks, Credit Card|
|Account currencies||EUR, USD, GBP, JPY, CHF|
|Other instruments||Metals, Gold|
|Languages||English, French, German, Russian, Chinese, Japanese, Arabic|
|Platforms||Java, JForex, iPhone/iPad, MetaTrader4, Dukascopy Web Platform|
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Due to the current high volatility and low liquidity on USD/CNH, there is an increasing risk of significant price gaps, which may cause negative equity on client accounts. Because of that Dukascopy Bank and Dukascopy Europe are forced to reduce maximum leverage for exposures...Forex brokers news
FINMA initiative is a great Christmas present for the finance industry. It is definitely positive, long-awaited by the professional community and has been widely supported by the press. L'Agefi, Bilan, Le Temps and Finnews initiated the public discussion of this topic a year ago...Forex brokers news
Tried out the demo account. It somehow got shifted to a foreign language. There wasn't any timely response on how to correct the issue. Glad I didn't have a live account with them. It's been almost 24 hours with the issue. I'd look for a broker with a better help line.
In general, about trade and service, it can be said just as well, but alas, it is not excellent, a little bit is not enough to excellent. Jforex - works, does not hang, everything is smooth. Someone says that it hangs, brakes or something else, I do not know, I did not notice. Depositing from bank card is very fast - a couple of minutes and money in the account. Withdrawal only through the bank, but also quickly. Everything else Dukascopy keeps at the same level, everything is smooth, not much of a noticeable growth: contests, PAMM, news, everything as always and same as elsewhere.
Fast execution, commission + spread is more profitable than competitors, swissquote for example, adequate support (but not in chat!) Is a state-of-the-art trading platform. but reports look a bit like from the nineties. There is a feeling that the guys do not develop enough. In addition to the platform, which is constantly improving, all other technologies are lagging behind.
Dukascopy is a scam and here's why. Please see my request for intervention on behalf of the community to bring out this broker for the lawless and irresponsible actions experienced by the forex community. My account with Dukascopy is compromised by the numerous requests and unreasonable demands of the compliance and legal department which keep on asking questions regardless of whether they have been answered and have even frozen my funds. To look at the sequence of events, having received numerous emails from the compliance department requesting information in duplicate and even demanding without reason the format in which the information must be submitted on self-certification documents which means them taking in active role in targeting clients based on their own interests even if the information was up to date and submitted in the correct format. Here are the things that have been experienced thus far. 1) Dukascopy calls me at 11pm to ask me questions about my account 2) Dukascopy refuses to change my telephone number stating proof of address is requested for telephone number change. 3) Dukascopy takes an active role in investigating why my number is US even if it is said to be a voice, still it is not accepted and demands for information keep coming such as "What is your relationship with US" 4) Dukascopy bills me for account inactivity prior to this claim in a year or two before without notification for $100 USD 2 times. 5) Account manager becomes unavailable at will and at certain times does not respond to emails. 6) Requests for account modification or changes including but not limited to opening of trading accounts are ignored. 7) Withdrawal requests are met with more questions which pertain to account information even if the account information is up to date. 8) Dukascopy will not honor the agreement in terms of secrecy of information and exchange, first mentioning that they will, Report me to all countries that I MAY be a tax resident of, only to later change the tone to We will report you to Country X. 9) Dukascopy would like to close my account even though their claim is groundless and there is no information owed based on their self-certification claims for my lack of information. 10) The team at Dukascopy keeps asking questions that are beyond the scope of a bank as well as a broker. Questions like why do you need so many trading accounts and why do you have a US number. 11) The letter received from the bank which apparently comes from their legal department indicates they asumed information which is not my problem and their remedy is to ask me to correct this information. However the information is up to date and there is no information owed therefore they are blackmailing me. 12) Dukascopy have frozen my funds and plan to levy a maintenance fee based on inactivity. However it's not even possible to maintain the account because it's been frozen. My funds are frozen because Dukascopy refuses to honor their end of the agreement and chooses to ignore my request as well as submitted information. Please asist in retrieving my funds.
Been trading with Ducascopy for around 7 months and overall would say my experience with them has been improved dramatically. The master classes they hold are very informative, I just wish there were more open webinars on stock and futures markets. I also see how my trading style has changed over 7 months. Things like capital management and pattern recognition are heavily emphasized in all of their seminars and courses. I'm happy to trade with Ducas and see how my balance gradually growing over time. Probably the most recognizable and reliable forex broker in Europe!