I withdraw from Exness on this august and after few days only half of it is being credited into my bank account and when i contact the customer service, they just give me excuses and said the money is already being refund to my bank account and so i waited and ask my bank , the bank said if there is refund it should be automatically added into my bank account, so after one month contacting Exness, sending multiple bank statement again and again and waiting for their so called "expert" respond all i get is excuses and their so called "expert" keep claiming the problem is "solve" when it doesn't and eventually i give up and wait, but after 3 month the money is still not being refund into my bank account, and then few days ago I withdraw some of my money from Exness and the same thing happen AGAIN only few of the transaction is credited into my bank account and some of the transaction is missing. My trading account is #7344260. email me when you actually trying to solve the problem and I'm tired of listening to all the excuses, 3 month is a long period of time
I have been trying to withdraw for two weeks. When I write to support they tell stories like I should bring proof of deposit. scammers.
Guys if you know that you want to trade the news, Don't ever use exness. My pending orders were deleted when the news dropped. It all started when I tried trading the AUD CPI and it also happened when I tried again to trade the CAD interest rate decision! Just when the pending orders are about to be triggered they get deleted!! I'd advise you to stay away from exness if you like trading the news
Poor service. The number that i had used to register into my personal area is lost and i want to change it to a new number. Its been two weeks while talking to support and nothing is being done. I have limited control over my personal area because the otp goes to the old number which i cant access. The team has asked for my information of which i did. They are now telling me stories. Telling me to give them the same id format that i gave them two years back when I registered my account with them. How must I remember which format did i send two years ago. I gave them the very same identification document which i have been using for a 9 years and they still giving me the run around. All i want is to change my old number to a new number so that i have total control to my account. Simple procedure but its taking forever!
Don't not invest in this broker; specially Pakistani and UAe clients. this is a Mumbai based broker. When they call you they say from UK and all ***. Don't waste your hard earn money. lost 1200 dollars can't withdraw. Don't waste your time on this *** company
their server is having high latency. if you trade from middle east is not recommended a lot of slippage.
Exness will take your money. you can't withdraw or anything. and when you ask for help. They always say plz send us your Number. And once you send it to them. they still tell you stories.
Nice broker. From the pros: 1. Low spreads 2. Fast execution 3. Good trading conditions 4. Checking documents in 24 hours 5. Instant withdrawal to WebMoney 6. Able support 7. Convenient personal account. Of the minuses: 1. Withdraw to a bank card (more precisely, the conditions that make it necessary to withdraw a deposit first, and then any amount) 2. UTC schedules with weekends (completely breaks a huge number of strategies and schedule) 3. Some jambs on the site (for example, the impossibility of calling support directly from the browser) Conclusion: I recommend the broker to those who need a fast withdrawal and do not care about the charts (or do you agree to analyze in one terminal and trade in another).
I have been trying to make withdrawals but they are automatically reversed I tried to contact support and they are telling me stories and but I've had no response from them the only money I was able to withdraw was my initial deposit I am unable to withdraw all my profits my account number is 3022434 There service of exness is very poor wouldn't recommend it to anyone they are bad broker. If someone hasn't used this broker stay away from it
Exness is scam , I withdraw last tuesday and it's Thursday now, but it's not yet credited in my account. It's frustrating for first timer like me I wouldn't recommend exness to my friends.
I had entered two buy stops both got triggered and hit take profit but one buy stop was in profit and the other buy stop was in a loss how is that possible?
Exness is rejecting all of my withdrawal requests. My current balance is 15.102 usd and I've trying to withdraw my funds but keep rejecting all the requests claiming lack of trading activity which is not true at all since I have traded 11 lots in less than a week, and they keep pushing me to trade more lots to be able to withdraw my money. They behave like a scam broker because they have no right to retain a customer funds. Now I have asked them to terminate my account and return all my funds to the credit card used to deposit but they don't respond. I think everyone should be aware of this broker.
I relocated and they freezes all my live accounts and for me to change numbers they ask unrealistic measures like documents that I used to open the account and yet it's a long closed bank account and I can'ï¿½t get the bank statement from it obviously, and they have my money which they're not giving me a clear answer to how else I'm going to get it. I'm moving from this broker.
Hello I want to tell you that today I terminate my account and make my complete withdrawal but in exness withdrawal is completely accepted but in nettler it's not done when I talk to your customer support they said contact nettler so I contact nettler but they said there is not any pending amount in your wallet and I have trust on nettler with over 5 years .so I am 100% that problem is from your side. Account :14010399. Please resolve my issue because I have 680$ in my account
I was looking for a broker with the fastest withdrawal for a long time and settled on Exness. The only thing that does not pleases me with this broker is the security, in some places a mismatch of charts and large spreads during non-trading time. Otherwise, everything is just gorgeous, I am delighted: ping to the trading server from my location is as low as 50 ms, no slippages, instant execution, withdrawal of e-wallets is really fast (always less than a minute). Documents checked for 36 hours (12 hours late against their promises). An excellent broker for mid-term and long-term traders, but day traders and scalpers should consider whether they need such conditions.
Hello, Sam! Please, note that we treat every client fairly and try our best to resolve any issues in case there is any. Exness is a trusted broker which has been operating in the industry for more that 10 years. You can find Client Agreement on our website. Also, please, know that our door is open for you if you need any help. You can email us at firstname.lastname@example.org.
How can one broker have so much negativity.
Exness team please help me understand why im not allowed to deposit less then 2000 usd currently living in South Africa and the amount need me to deposit is abit unfair as i see it can i see in the rules or information on your or my profile when it comes to deposits im a beginner and think its fair if the team or management would allow me to deposit lesser in order for me to grow and learn and become a proper trader please let me know how i can get in contact with you guys relating this
They make fake setup to blow ya account today 15 April they dd it and when ya wanna wildral they don't allow ya in south Africa are nt regulated they are scammers
Biggest fraud by exness in last 5 years of trading, EURAUD dropped by more than 10000 pips in 5 minutes washing away more than 3000usd , screen shots available for this fraud
It sucks, I've been trading with them for 2 years now. I am currently looking for new broker. They increase spread to more than 22 pips. I have recoded videos of my live trading.
I signed up recently with exness, but so far it's ok. I tested the wd with a small $ and went through.
I've been trying to withdraw my money from my exness account and am failing, they promised to help me but there's no nothing I've been waiting for you to help me, I was commuting via WhatsApp
Account No.10718205 (Mini). I have an account with exness since February 2018. So far they are ok. I didn't get an opportunity to withdraw hence I can't comment on that however I expect them to make withdrawals without any issues. One problem I faced recently they are not entertaining Master Card for funding my account which I used earlier. Since I don't have Visa card I am unable to fund my account now. I hope the authorities responsible will look into the matter. Otherwise everything fine so far.
Disappointed with the service. Have been trying to withdraw from my account for 3 weeks not with no luck. Support always says they transfered my case to finance department but still nothing. I'm moving to another broker
i started to trade with this broker on the 16, august, 2018, today i opened a pending sell order in AUDCAD when CAD news was almost going to be released, but am i am very disappointed the moved my order very far from where i pressed my trade is this broker works like this?
have failed with this broker. to begin with i hate its website! those pop-up windows. but i am fond of formula one where exness is a partner, so i tried to trade here. mt4 and mt5 - a good choice, but there are a plenty of brokers offering these platforms. so what? ecn account with spreads from 0 pips is more interesting feature but useless because the spread is variable and widening all the time and the execution is slow.
hello. i'm hamoudi said , so i took a part of the first round of forex world cup 2018 , the too hard very high results , anyway i traded hard and fairly and at the end of the competition i made the fourth place so i was very happy because i never made a result like this before, at saturday just when the competition finished the y disqualify many peoples but not me, i must wait 10 days to announce the winners, i did, but after the 10 days a few hours before announcing winners they disqualify me without any reason with no justification, i tried to contact live chat, and i din't get the explanation i want , they send me an email after 24 hours telling me i broke rules, they gave me general rules , but they the one who borke rules by do not give me the reason of disqualify , i'm sure i didn't broke any rule i read it many times , anyways i start talking to chat via website or phone and every single time one of them give me a different cause , they suppose to give me a justification a straight answer but no they keep tellen me our decision is final , means if we were wrong you will not take your right back, sometimes they saying it was ip matches some times phone matches sometimes i have many accounts sometimes same names , and all this is not the truth if it was and i'm sure from myself they will give me a proof but no they saying we don't give internal information, so how do you accuse me with something you don't have the proof of it , if you have it you must give it to me because your rules say "If a contest account is disqualified after the end of a contest, an explanation for such disqualification must be provided." they didn't say a word until i keep talking to chat, they broke this rule , and i'm sure they will come here and keep denying saying final decision, its my right people i lost my time trying to get this rank and you took it from me unfairly.
Great service, great experience. No problems at all with Exness at all.
If you deposit using bank card and you want to change your withdrawal method such as neteller, you're going to have a nightmare with the support team.
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Exness was founded by a group of like-minded professionals in the area of finance and information technology in 2008. It soon became one of the world’s leading online forex brokers and became known for some of the industry’s best trading conditions, including the ability to trade with...
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