I want to reply to Melanie from last comment. I hope things changed and you were right. Unfortunately, this company cannot be considered as a reliable forex dealer. They don't have responsive support because front office consists of few employees and they can't provide support by definition. When I was navigating their website, I found no clear evidences of existing trading platform. Seems like you have only one option to trade by doing phone calls. People, this is 21th century!!! Forget about that. You'll register new account just to freeze you funds forever.