I know that founder of this company was under investigation due to organizing and operating a Ponzi scheme. And there is nothing about voluntary suspension of fx service. It was forced by regulators! The problem still exists. In my case, I need to wait certain amount of time to get money back. But it's possible. What's more surprising that company has provided all services and there was no sign of any fraud. I've been working with them for 4 years and made many withdrawals. It was like a regular company with normal customer support. There is also one more company was associated with fxtg which is called Plus Financials. According reviews of customers, that firm was incredibly unethical with extremely aggressive marketing. So they both have acted as a pool of manipulators.