Please note that as part of a scheduled optimization of trading servers, we will partially archive trading history on live MetaTrader 4 accounts on Saturday, May 13, 2023. Maintenance will be conducted from 1:00 till 17:00 13.05.2023. The history of all trading transactions made before 01.01.2023 will be archived and will no longer be available for viewing in the trading platform. The overall financial result of the archived positions will be displayed in the “Account history” as a single balance operation as of 2023.01.01 00:00:00 with the comment “History compression”. This will allow you to determine the account’s overall financial result in the future.
For example, in 2020, you closed one trade with a financial result of -$90, and in 2021, you made another trade with a $360 profit. After archiving, those trades will disappear, and instead, one balance operation for +$270 with the date 2023.01.01 00:00:00 and comment “History compression” will be displayed.
We strongly recommend saving any trading history you would like to keep for your reports in advance. To do this, open the MetaTrader 4 platform and go to the “Account History” tab in the “Terminal” window at the bottom of the screen. Right-click anywhere in the “Account History” tab and select “Save as Report” from the pop-up menu.
Also, you will have the opportunity to request a trading report with the archived transactions in your Personal Area. To do this, go to “Trading” – “My Accounts” – click on the V to the left of the account number and select “Request a report”. The report will be sent to your email address within the next 24 hours.
Please note that cryptocurrency trading will not be available during maintenance hours. Pending orders to open/close a position will not be executed during this period. To avoid undesired results, please ensure you have sufficient funds in your account before maintenance starts, or do not leave any open cryptocurrency positions during maintenance. The company is not responsible for any lost profits and/or losses associated with the movement of cryptocurrency quotes during the maintenance period.
Archiving a part of trading history will increase the efficiency of trading servers and result in higher processing and order execution speed. We apologize for the inconvenience this may cause. Thank you for your patience and understanding.
