FXTM Review and Information 2023

	FXTM
Voting Rating	FXTM does not participate in the Forex Rating Submit Forex Broker
Reviews Rating
Regulation	CySEC, FCA, IFSC
Trading software	MetaTrader4, MetaTrader5, MT4 MultiTerminal, WebTrader
Headquartered	FXTM Tower, 35 Lamprou Konstantara, Kato Polemidia, 4156, Limassol, Cyprus

FXTM is a CySEC, FCA, IFSC regulated forex broker offering for trading Bitcoin, Forex, CFDs, CFDs on Bitcoin, CFDS on Spot metals, Cryptocurrencies and standard and ECN accounts. FXTM works from 2011 and has firmly established itself as a global broker. FXTM offers trading on MetaTrader4 and MetaTrader5 terminals with maximum leverage 1000:1.

The FXTM brand was launched in 2011, with a unique vision to provide unparalleled trading conditions and all-encompassing educational tools for clients in the forex industry.

In the course of just a few years, FXTM has firmly established itself as a global broker; basing its entire philosophy around the most precious commodity of all: time. By valuing the time of its clients, business partners, and team of dedicated professionals, FXTM ensures that its trading and investment products and services are efficient, effective, and reliable.

Boasting one of the most expansive and detailed educational centers in the business, this client-centric broker is passionate about empowering its clients with trading knowledge so that they get the most out of their trading experience. With multiple industry awards under its belt already, including a total of seven just in 2015, FXTM continues to grow and build respect as a major leader in the industry.

Disclaimer

ForexTime Limited, ForexTime UK and FT Global Limited share the same brand name, FXTM. ForexTime Limited (www.forextime.com/eu) is regulated by the Cyprus Securities and Exchange Commission with CIF license number 185/12, licensed by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP No. 46614. Forextime UK Limited is regulated by FCA with license number 777911. FT Global Limited (www.forextime.com) is regulated by the International Financial Services Commission of Belize with License numbers IFSC/60/345/TS and IFSC/60/345/APM.

Leverage is offered based on your country of residence, knowledge and experience. Bonuses and promotions are offered based on your country of residence while terms and conditions apply.

FXTM Trading Information 2023

WWW	http://www.forextime.com/
Address	FXTM Tower, 35 Lamprou Konstantara, Kato Polemidia, 4156, Limassol, Cyprus
Headquarters	Limassol
Free phone	+44 203 734 22 55
24 hour support
Partnership programs
Trust management
Expert advisors
Free education
Bonuses, Promotions
Sponsorship contests, competitions
Trading by phone
Mobile trading
Automated trading
Daily analysis
Demo account
Swaps
24/5 trading
Scalping
Hedging
PAMM
Digits after the dot in quotes	5
Minimum position size	0.01
Spread Type	Variable
Pip spread on majors	0.4-2.4
Maximum Leverage	1000
STP, $
ECN, $	500
Standard account, $	100
Mini account, $	10
Popular payment methods	Credit Cards, Wire Transfer, PayPal, Bitcoin
Account currencies	EUR, USD, GBP, NGN
Available assets	Bitcoin, Forex, CFDs, CFDs on Bitcoin, CFDS on Spot metals, Cryptocurrencies are only available in FT Global Limited; NGN are only available to Nigerian clients
Languages	English, Russian, over 18 languages supported
Platforms	MetaTrader4, MetaTrader5, MT4 MultiTerminal, WebTrader
Broker type	Broker, ECN
Regulation	CySEC, FCA, IFSC
Foundation	2011

FXTM Reviews and Comments

I have been trying to fund my account via the mobile banking option and the transaction keeps failing. Is it that there is an issue with my account because this has never happened before. I have sent a mail to support and no response from the team.

TJoe 7 Jun 2023 Reply

These guys keep asking for the same set of documents again and again during withdrawal. Even when you give them everything they need, they will reject your withdrawal request and will ask you for same documents again. Inactivity fee charged for no reason while it's clear to them that you want to close the account with them. Do not trade with this broker/scammer and don't buy the regulatory compliance nonsense. I work in compliance industry and the rules they speak of are all made up. They would love your money being deposited without making any checks re documentation but they will make your life hell when you want to withdraw funds. On top of that, a hefty withdrawal fee? Come one, are we really living in 21st century? You charge rediculous spreads, your social copy trading platform is *** and you don't even return someone's money back. I don't know what else to call this except scam.
Manish Sharma 7 Feb 2023 Reply

Hello Manish. Please note that FXTM is STRICTLY monitored & regulated by International Jurisdictions, including the Financial Services Commission, Mauritius and we are compelled to follow strict verification process. Without completing the required verification process, we are not authorized to release funds because we are ANSWERABLE for every single transaction. We CLEARLY specify at the time of you depositing funds to us that you need to complete verification of your payment method - this is to avoid delays with your withdrawals. If we request for the same document, it is because we require the correct document with all the relevant details we need. If you can kindly share your MyFXTM ID to: social@fxtm.com we can investigate and let you know exactly the cause of the delay and the reason why your verification is not being completed. All fees including the Inactivity Fees is clearly mentioned in detail in our Client Agreement with you. We keep our spreads as tight as possible and we have also clearly explained our typical spreads clearly on our website as well: https://www.forextime.com/commissions-fees There are no issues with our withdrawal system and we process successful withdrawals on a daily basis for our 4 million+ clients from around the world. We are on your side, Manish and we have no reason to keep your funds with us. Please send us an email as requested above so we can investigate the real reason behind the delay and we will definitely help you.
FXTM 14 Feb 2023

This is not fair to ask for extra info and details after someone deposit money and want to withraw. Before deposit ask what info and doc you need to verifiy someone account. I hope you think over this issue!
Haroon 2 Oct 2022 Reply

Thank you for your feedback, Haroon. However, you will be able to clearly see through your MyFXTM Dashboard that your FXTM Account or your Payment Method is 'pending verification' and our Back Office Department constantly sends reminder emails so our clients can upload the required documentation and complete verification. If the required verification steps were completed, delays with withdrawals could have been avoided. Please keep in mind that since FXTM is strictly monitored & regulated by several international jurisdictions, we can only process withdrawal requests after your FXTM Account and Payment Method is completely verified.
FXTM 4 Oct 2022

FXTM is the worst broker I have ever used for almost a couple years. They ate my money more than $5,000. They are scam! Even I filed an appeal with the credit card company for 3 months against them. They ignored us. I don't know how to put up reviews and comments but I will do it very sooner or later, maybe on my off day.
Sung 10 Feb 2023

Hello Sung. We do not 'eat' money and if you had a real negative experience with FXTM, you can share proof or evidence of the same. We have been in the market since 2011 and we have more than 4 million clients trading with us from around the world. We are also strictly monitored by several international jurisdictions and hence, it is impossible fo rus to do what you claim since every transaction of ours is closely monitored. You can send your MyFXTM ID to : social@fxtm.com so we can check the reality behind your claim. We are waiting to see your proof or evidence - without this, your review and comment is irrelevant and not justified.
FXTM 21 Feb 2023

This is not fair to ask for extra info and details after someone deposit money and want to withrawal! Befor deposit ask what info and doc you need to verifiy someone account. I hope you think over this issue!
Haroon 26 Sep 2022 Reply

Hello Haroon. FXTM is strictly monitored & regulated by several international jurisdictions and so, we follow strict protocols when it comes to the processing of payments and verification of accounts. When you make a deposit to FXTM, it is clearly mentioned to 'Verify your Payment Method' on your MyFXTM Dashboard, by uploading the required documents. We always inform and remind our clients to upload all the necessary documentation to avoid any delays with withdrawals. As long as your FXTM Account and Payment Method is completely verified, you should have no issues with requesting for your withdrawal.
FXTM 27 Sep 2022

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Recently I opened account with FXTM - deposit is very easy and withdrawal also easy while you are give your all details including your profession. I first fight with them for withdrawal asking profession details after that they convince me and I give my profession details and I get my deposit earned amount with in 24 hours. Now again I deposit and doing trades.
Isaac Kingsley 2 Sep 2022 Reply

Hello Isaac! We can only release withdrawal requests from our side once all verification steps are complete - this includes the confirmation of your professional experience as required by the jurisdiction we are under. If everything is in place, your withdrawals will definitely be processed and sent from our side within a maximum of 24 working hours. We hope you will continue enjoying your trading experience with us.
FXTM 5 Sep 2022

Yeah recently I invest in FXTM but then they want only to deposit and deposit. When you want the money you hardly earned. Then they want you to deposit more to receive your profit. It is a scam. The deposit is always available but when withdrawal it is subject for review. not sense company, do not trade in FXTM. You will only lose all your money.
Alfredo 2 Aug 2022 Reply

Hello Alfredo! All the funds that are deposited by our clients are individual decisions and FXTM does not coerce or force any deposit transaction, except for the activation of the chosen live trading account type. Withdrawals are always processed and sent from our side within a maximum of 24 working hours, as long as the right documentation and verification steps are in place. If you facing any negative experience with your trading experience with FXTM, please send an email to: social@fxtm.com and include your FXTM ID so we can study your case and provide a solution.
FXTM 8 Aug 2022

I'm sorry for this blocker, easy to deposit, but withdrawal is difficult, the good blocker is the one that you can access your money at the time you want. I do not need to deposit any more. I can fall poor, while there is my money out there.
jordan 31 Jul 2022 Reply

Hello Jordan! FXTM always strives to process and release withdrawals within the stipulated time frame as per the payment method. Please send an email to: social@fxtm.com and include your FXTM ID so we can study your case and help speed up the process if possible.
FXTM 8 Aug 2022

Recently I opened account with FXTM - deposit is very easy and withdrawal also easy while you are give your all details including your profession. I first fight with them for withdrawal asking profession details after that they convince me and I give my profession details and I get my deposit earned amount with in 24 hours.now again I deposit and doing trades.
RASOOL AHAMED 31 May 2022 Reply

Hey bro, what type of professional details you have given to them?

Raj 10 Jun 2022

Hello Rasool! We are glad to know that you received your withdrawal on time! We follow strict verification protocols as per the regulation we follow so that your withdrawal request can be processed successfully and the funds transferred to you securely. If all documentation and verification steps are in place, all withdrawals are always processed and sent from our side within a maximum of 24 working hours. If you do face any future issues, do get in touch with us and we will happy to help!
FXTM 8 Aug 2022

I have started using fxtm recently, but I have not find any problem with them and I am happy with their service. And I really recommend even others to use this platform.
konain 16 Feb 2022 Reply

Hello! We are happy to see that you are satisfied. If any questions occur, we are always ready to help you.
FXTM 17 Feb 2022

I have been using this broker for the past 3 years, I have not had any issues with them. Though I have not made any profit because I'm still not yet a Pro. Great customer service, super fast deposit and withdrawal service. The most amazing thing about them is that they notify their customers when ever there will be a high volatility on each currencies. They are simply the best for me.
Emmanuel kolawole adedini 11 Feb 2022 Reply

Hi! Thank you for your kind words. We are happy to see you as our Client. If any questions occur, please feel free to contact us. We'll be happy to help.
FXTM 17 Feb 2022

FXTM gives excuses when when you withdraw. I recommend you to use ***. Deposit and withdrawal worry free with ***. Don't ever try new brokers. Trading company only refunds the bank account you used to deposit funds. While FXTM looks for reasons to use banks that they cannot pay to. Please don't use this company because all you do is deposit with excuse from them when you withdraw. The bank they allow you to pay them from. Which suppose to be the exact bank account that has to be payed back. So now you either have to open another bank account or try to do more deposits in different ways to actually get your money back. New reply: (African local solution is under maintenance). Yet it's still available to deposit but under maintenance to withdraw.
Anisa R 27 Jan 2022 Reply

Hello! Our Company doesn't have any fund withdrawal problems.Please send us your withdrawal request number to social@fxtm.com. We will check the information and provide an answer.
FXTM 3 Feb 2022

What's the name of your recommended broker?
Mar 15 May 2022

I started using the platform recently and everything was going well, I even managed to make two withdrawals. But the problem started when I tried to make the third withdrawal. I've been waiting for almost two weeks for the withdrawal to complete, but without success. I spoke with customer service and they told me that I have to pay an absurd 3000 USD fee and that my account is locked, which I think is very unfair since I was not informed about it at any time.
Sandro 8 Nov 2021 Reply

Hello! Please send your withdrawal request and MyFXTM ID number to social@fxtm.com. We will check this information and provide a prompt response.
FXTM 11 Nov 2021

For all traders, don't trade with FXTM, they do everything to make you lose your money, it's useless you use good EA, because they control your stoploss and your takeprofit, they control your trailingstop, often your stoploss, Takeprofit and Trailingstop did not work properly. Even if you try your EA in Metaquote demo, everything works well. For all traders, let's send Video Capture and Screenshot of your Live Trading to FCA as proof, so that the FXTM regulation to be removed by FCA and FCA will enter FXTM into the blacklist as fraud broker. Let's save other traders from FXTM. FCA has revoked several brokerage regulations due to proof of video capture and screenshot that I and trader friends send to FCA.
Sandy 22 Oct 2021 Reply

Hello, Sandy! Kindly note, that our Company is registered in multiple jurisdictions. We have been providing our services for over than 10 year, and we have a reputation of a trustworthy broker. The situation you described is completely excluded. We impose transparent, fair and honest working conditions with our Clients. In order for us to study your issue in detail, we kindly ask you to send an email to social@fxtm.com. In the email, we ask you to specify the trading account number and the numbers of the disputed positions. A detailed check will be carried out and a response will be provided to you as soon as possible.
FXTM 28 Oct 2021

Hi Sandy. I have got the same problem with FXTM. Their charts sometimes has a 5-minute delay. I have gathered all those screenshots and screen videos. But still don't know where to file a complaint against them. Please contact me.
Mohsen 12 Nov 2021

Hello Mohsen! In order to provide accurate information and check your query, please send us an email to tradeenquiry@fxtm.com, providing your trading account number. Our relevant team will reply you as soon as possible.
FXTM 25 Nov 2021

Ms. Robert Margaret is trading for me. I invested $100 for that. After 48 hours I check my dashboard, the profit is shown there. Then a few minutes after, I got a message through from support@fxtm.com asking me to fund my wallet $500 for the commission fee. Then after they recieve the amount, again a message sent to me through email to fund again $500 for conversion fee. After the money was sent, Ms. Robert Margaret told me to wait for the company is processing my profit to my wallet. Later she message me through whatapp that I still have to fund my wallet so that my profit will be processed. I am so scared that I am scammed by this person. I hope the company can help me to get back my money.
Angelita Paculanang 11 Oct 2021 Reply

Dear Angelita Paculanang! You have contacted us via email address social@fxtm.com. An employee with Robert Margaret's name does not work in our Company, you also sent the website from which, according to the "employee" words, trading was carried out, this website does not belong to Exinity Limited company (brand FXTM Global), we sent the contact details of our company to your email address. It has come to our attention that third parties have been presenting themselves as agents of FXTM or FXTM-related subsidiaries and entities. They may be using the FXTM logo, have part of ‘fxtm’ in their email address, or claim to be contacting you on behalf of FXTM. These third parties are illegitimate, and do not represent FXTM or its subsidiaries. Our company is not responsible for any losses or fraud that may occur if you choose to enter into any agreements with these unregistered and unknown third parties.
FXTM 14 Oct 2021

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I'm using FXTM platform since 2018, and it was my Greatest forex company ever, because of there great customer support, low fees, and totally free trading & deposit & withdraw.
Trader 27 Sep 2021 Reply

Hello! Thank you for your kind words. If any questions occur, please contact us. We will be more than happy to help you.

FXTM 7 Oct 2021

All FXTM Reviews

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