Dukascopy Review and Information 2023

	Dukascopy
Voting Rating	Dukascopy does not participate in the Forex Rating Submit Forex Broker
Reviews Rating
Regulation	FINMA, JFSA
Trading software	Java, JForex, iPhone/iPad, MetaTrader 4, Dukascopy Web Platform
Headquartered	Route de Pre-Bois 20, ICC, Entrance H,1215 Geneva 15, Switzerland

Located in the heart of Geneva, Switzerland, Dukascopy Bank stands as the linchpin of the Dukascopy Group. It not only offers a foundation for the entire group but also ensures liquidity, risk diversification, and capital adequacy at the group level. A comprehensive breakdown of Dukascopy Bank's roles and responsibilities can be found on their official webpage. The bank stands as the sole proprietor of all group entities.

Established on November 2, 2004, in Geneva by Swiss natives Andre and Veronika Duka, this bank has grown exponentially. Holding an impressive 99% stake in the company, the Dukas have overseen its evolution into a forward-thinking online Swiss bank.

Dukascopy's Unique Offerings: Dukascopy isn't just a bank; it's an innovative online hub offering Internet-based and mobile trading services. They've particularly etched a niche in foreign exchange, bullion, CFD, and binaries. In tandem, they provide other financial services, all powered by their in-house technological solutions.

Regulation is paramount, and Dukascopy is no exception. They operate under the rigorous oversight of the Swiss Financial Market Supervisory Authority FINMA, ensuring standards are maintained both as a bank and a securities firm.

While Geneva is its birthplace, Dukascopy's reach is global. Branches have sprung up from Riga to Tokyo, with offices in strategic locations like Dubai and Hong Kong. Currently, the bank's workforce numbers over 300 dedicated professionals.

The SWFX Marketplace

Dukascopy Group's main trading services revolve around the SWFX - Swiss FX Marketplace. This is the group's hallmark technological solution and a registered trademark. It offers competitive currency exchange conditions, along with a bouquet of e-banking facilities, credit cards, and other banking products.

SWFX stands out for its online and mobile trading capabilities, primarily focusing on Forex, precious metals, and CFDs. The connection to over 20 major banks ensures unparalleled ECN spot forex liquidity, benefiting traders and other institutions.

Dukascopy's ECN environment ensures that orders from market participants are automatically executed. This model assures equality for both buy-side and sell-side participants, fostering a transparent trading environment.

The JForex Trading Platform: Dukascopy's JForex platform is a beacon for traders. It's equipped with risk management tools and guarantees control over order execution. This platform facilitates multi-billion-dollar trades in a secure environment. Additionally, it ventures into binary options trading for stocks and Forex.

Subsidiaries of Dukascopy Bank: The bank's prowess extends through its subsidiaries:

DUKASCOPY EUROPE IBS AS: An EU licensed investment brokerage, it operates from Riga, Latvia, under the Bank of Latvia's regulations.
DUKASCOPY JAPAN K.K.: Positioned in Tokyo, this Type-1 licensed broker functions under the Financial Services Agency of Japan (JFSA).

Dukascopy Bank's online offerings don't end at banking. They provide a plethora of financial information, Dukascopy TV online television, and an online community of over 130,000 members. This platform fosters discussions on market views, trading experiences, and strategies.

Dukascopy's trading reach is vast, encompassing three grades of oil, gas, platinum, palladium, 20 stock index tracking CFDs, 3 bonds, and stock CFDs from several countries, including the USA, UK, Japan, and more.

Dukascopy is a reputable forex broker with roots in Switzerland. It offers comprehensive trading and banking services and has made a name for itself in the trading community. Let's delve deeper into its offerings.

Trading Conditions

Spread and Leverage: Dukascopy is known for its tight spreads, which are especially favorable for scalpers and high-frequency traders. The leverage, adhering to regulatory standards, is limited to a maximum of 1:30 for retail clients within the EU due to ESMA regulations. However, professional clients and those outside the EU might access higher leverage, depending on their status and jurisdiction.
Fees and Commissions: The broker adopts a volume-based commission structure, which is progressively lower for higher trading volumes. Overnight rates or swaps are transparently provided on their platform, but traders should be vigilant as these can influence trading costs for positions held overnight.
Account Types: Dukascopy provides a straightforward account structure. Clients can choose between a standard trading account and a swap-free account catering to Islamic traders. Both individual and corporate accounts are available. The minimum deposit requirement is relatively high, which might deter novice traders.
Tradeable Assets: Dukascopy offers a wide array of trading instruments. Beyond a vast selection of forex pairs, traders can also access CFDs on commodities, indices, stocks, and cryptocurrencies. This diversity allows traders to adopt a multi-asset trading strategy.
Customer Support: Dukascopy has invested heavily in providing top-notch customer support. Available 24/5, their team can be reached via live chat, phone, and email. The multilingual support ensures that clients from various regions receive tailored assistance.

The broker periodically offers promotional campaigns. These can range from trading contests with cash prizes to deposit bonuses for new clients. However, always read the terms and conditions associated with such promotions. One of Dukascopy's strong suits is its dedication to providing quality market analysis. Their website features daily market commentaries, technical analyses, and even sentiment analysis, aiding traders in making informed decisions.

Trading Software

Dukascopy provides its proprietary trading platform, JForex. Renowned for its stability and advanced features, JForex caters to both new and experienced traders. The platform supports algorithmic trading and offers a plethora of technical analysis tools. Additionally, mobile trading is seamless with their well-designed app.

Dukascopy's Swiss roots mean it operates under the watchful eyes of the Swiss Financial Market Supervisory Authority (FINMA). It's also regulated in other jurisdictions like Japan and the EU. Such robust regulation ensures client funds' safety and fair trading practices.

Being in the industry for years and regulated by some of the strictest authorities, Dukascopy has built a reputation for reliability. It employs top-tier bank-grade security measures, ensuring both funds and personal data are safe. With its advanced technological infrastructure, Dukascopy prides itself on lightning-fast trade execution, minimizing slippage and ensuring traders get the best possible prices.

Novices will appreciate Dukascopy's range of educational offerings. From webinars, seminars to comprehensive written materials and video tutorials, the broker ensures clients have the tools to grow their trading knowledge. For those looking to earn beyond trading, Dukascopy's affiliate and partnership programs offer lucrative opportunities. With competitive commission structures, partners can earn from their referrals, making it an attractive proposition for trading influencers and educators.

Dukascopy seamlessly combines Swiss banking precision with a trader-centric approach. While its offerings cater to a wide array of traders, it's essential always to understand the associated risks and costs before venturing into trading. With its robust regulation, diverse asset offerings, and top-notch platform, Dukascopy stands as a solid choice for serious traders.

Dukascopy Trading Information 2023

WWW	https://www.dukascopy.com/
Address	Route de Pré-Bois 20 ICC, Entrance H 1215 Geneva 15 Switzerland
Headquarters	Route de Pré-Bois 20 ICC, Entrance H 1215 Geneva 15 Switzerland
Free phone	+41 22 799 4888
24 hour support
Trust management
Expert advisors
Free education
Sponsorship contests, competitions
Mobile trading
Automated trading
Daily analysis
Demo account
24/5 trading
Hedging
PAMM
Digits after the dot in quotes	5
Minimum position size	0.01
Spread Type	Variable
Pip spread on majors	0.5-1
Maximum Leverage	300:1
STP, $
ECN, $	500
Standard account, $	5000
Mini account, $	100
Popular payment methods	Wire Transfer, Bank Guarantees, Custodian Banks, Credit Card
Account currencies	EUR, USD, GBP, JPY, CHF
Available assets	Metals, Gold, Bitcoin
Languages	English, French, German, Russian, Chinese, Japanese, Arabic
Platforms	Java, JForex, iPhone/iPad, MetaTrader 4, Dukascopy Web Platform
Broker type	Bank
Regulation	FINMA
Foundation	2000
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Dukascopy Reviews and Comments

Having traded with numerous brokers, I can attest that Dukascopy offers a top-notch service. Their platform is one of the most stable I've used, which, in the volatile world of forex trading, is a considerable advantage. When it comes to funds withdrawal, Dukascopy is relatively swift. Although I've experienced faster withdrawals with other brokers, Dukascopy's processing times are still commendable, ensuring that traders can access their funds without unnecessary delays. Their customer support team is both knowledgeable and responsive. I had a technical issue once, and their team guided me through the resolution within a few hours. The multi-language support is also a great touch for international traders.
Dahlenburg 22 Aug 2023 Reply

Dukascopy's JForex platform provides an extensive array of tools that cater to both novice and experienced traders. Their analysis tools, in particular, offer in-depth insights, which significantly aid in making informed trading decisions. In terms of fees, Dukascopy's commissions are competitive. However, it's essential to be aware of the overnight fees if you're considering holding positions for an extended period. One of Dukascopy's standout features is its robust regulation under the Swiss Financial Market Supervisory Authority (FINMA). This lends a high degree of reliability and trustworthiness to their operations. In the realm of order execution, Dukascopy is impeccable. Orders are executed swiftly with minimal slippage. Moreover, their transparent pricing model ensures traders are well-aware of the associated costs, promoting an atmosphere of trust.
Dynon 3 Aug 2023 Reply

The range of assets available for trading on Dukascopy is commendably diverse. From forex to precious metals and CFDs, there's a broad spectrum for traders to diversify their portfolios. Their partnership program is beneficial for those looking to earn a commission on referrals. While I've personally not delved deep into this, a colleague of mine speaks highly of the returns and support provided in this aspect. On the whole, Dukascopy offers a balanced trading experience. Their platform's stability, coupled with their rigorous regulation, makes them a favorite among many traders. However, as with all brokers, it's crucial to be aware of fees and ensure it aligns with your trading strategy. Always recommend conducting your own research before diving in!
Der Trader 26 Jul 2023 Reply

Newcomers to trading often think that the basis of stable earnings is a bunch of diverse and complex strategies from different masters of this business. Yes, I agree, there is truth in this. But not everyone is suitable for someone else's strategy. All traders work a little in their own way, despite the fact that they can be guided by tactics that have been verified over the years. Each of the players has their own style of trading and it’s not a fact that it can suit you. For me, in order to earn $1000 a week, it was enough to figure out what candlestick and technical analysis are, what support and resistance levels are, experiment with vertical and horizontal volumes in combination with candlestick analysis from technical tools (if you prefer to use them on the chart, of course). And believe me, knowing the base, the result will not be long in coming. I have a stable withdrawal per week, at least $500, as a maximum (if there is such a goal) $1000 without using abstruse trading strategies. But, again, I have my own style, work on the Asian trading sessions and slightly aggressive actions. If you don’t have the opportunity to sit at the computer for hours, and the desire to try it is a place smeared with honey, then I would recommend using Dukascopy’s analytical support (I worked closely with a specialist at the beginning of the journey), or at least signals (they will give you a rough understanding of how to act in the market, such as watching TV shows and repeating lines after the actors when learning English). At the moment I am using a brief analytical summary from my analyst, which is enough for me to know exactly what points I should focus on in the market.
Julia T. 21 Jul 2023 Reply

XM Human Broker - Transparent, Fair and Focused on the Client

No hidden terms in pricing, execution, or promotions. Same quality of services, market order execution and level of support for all clients regardless of investment size, investment goals and financial situation. Easy and convenient systems for opening and managing account(s), for depositing or withdrawing funds. and for trading the international markets.

I trade overnight and have no problems. Speaking specifically about Dukascopy, I’ll say that it seems to be very stable and safe, I would even say the most ordinary, you can find something more interesting, but I don’t focus on this, because the main thing for me is that their terminal works without bugs. In general, the speed and quality of the platform's work cause special gratitude. The server is running smoothly. And there is also a minus - the fact that the leverage is not large. But even here it is immediately a plus - there is an opportunity to trade the smallest lot of 0.01. By the way, as it turned out, not every company provides such an opportunity. Once I was already caught that way - I opened an account with a broker where minimum lot was 0.1.
Renfield 15 Jun 2023 Reply

I trade quite large volumes, and to come to this I had to look for a good company through which it would not be scary to work. Broker Dukascopy is suitable for large investments, I was convinced of this more than once. Instant execution of orders, which is very important for my investments, because every second you can lose your money. The Dukascopy support service causes only positive emotions in me, it is clear that good specialists work, who are savvy in any issue. All the problems that I had were resolved very quickly, and after that I was asked several times whether my emerging issue was resolved. Such moments are very pleasant for me, for this I appreciate them. It can be seen that they value their customers not just in a picture on the Internet somewhere, but in reality. For this broker my rating is 10!
Timur 3 May 2023 Reply

Week ago I got notified from Dukascopy that my card is suspended due to decision of Corner Bank to stop issuance and support of all client's cards issued in frame of partnership with Dukascopy. They also stated that my money is safe in my account at Dukascopy Bank. What a lie! Money is cleared from my Dukascopy card on 24th March, it was not transferred to my Dukascopy account, I do not have any access to it, it simply disappeared and support is not replying at all.
Vladimir 28 Mar 2022 Reply

Below are some points about my experience with Dukascopy.
Positive: I found JForex3 better for charting and using indicators than other platforms that I tried out, but know that it was one of the first ones that I used. I might be just used to it. The support for it is also good, if one asks through the community chats. It is also possible to have indicators added to the platform, but it requires some persistence in the communication with their staff. Dukascopy Community page with contests, articles and chats about various topics. The community runs a YouTube channel with live stream training and sharing of methods. I prefer looking up content of other traders than a broker or education site that makes money from ads or turnover. Small spreads on the main pairs. A trade on EUR/USD costs a pip for me. Did not spot slippage in execution. The exceptions were economic calendar events, but they can be easily avoided as the calendar is available on the platform and their website. Visual JForex - one can automate trading rather easily with this program, but I am still getting into it.
Negative: Spreads on commodities and stock CFDs are not the best. I mostly stick to currencies on their platform. Investing in a stock and keeping it next to other positions is not a possibility there. I used another broker for that. Their replies to support e-mails take a rather long time. It is better to ask questions about even account related matters to other traders that use their services. They are good for trading top and exotic currencies, but not investment. I use Dukascopy for one to three day currency set ups with trailing stop losses.
JohnTrades 20 Nov 2019 Reply

Tried out the demo account. It somehow got shifted to a foreign language. There wasn't any timely response on how to correct the issue. Glad I didn't have a live account with them. It's been almost 24 hours with the issue. I'd look for a broker with a better help line.
Paul A. 9 Sep 2019 Reply

In general, about trade and service, it can be said just as well, but alas, it is not excellent, a little bit is not enough to excellent. Jforex - works, does not hang, everything is smooth. Someone says that it hangs, brakes or something else, I do not know, I did not notice. Depositing from bank card is very fast - a couple of minutes and money in the account. Withdrawal only through the bank, but also quickly. Everything else Dukascopy keeps at the same level, everything is smooth, not much of a noticeable growth: contests, PAMM, news, everything as always and same as elsewhere.
Alexandr 4 Jul 2019 Reply

Fast execution, commission + spread is more profitable than competitors, swissquote for example, adequate support (but not in chat!) Is a state-of-the-art trading platform. but reports look a bit like from the nineties. There is a feeling that the guys do not develop enough. In addition to the platform, which is constantly improving, all other technologies are lagging behind.
Markus 3 Jul 2019 Reply

Dukascopy is a scam and here's why. Please see my request for intervention on behalf of the community to bring out this broker for the lawless and irresponsible actions experienced by the forex community. My account with Dukascopy is compromised by the numerous requests and unreasonable demands of the compliance and legal department which keep on asking questions regardless of whether they have been answered and have even frozen my funds. To look at the sequence of events, having received numerous emails from the compliance department requesting information in duplicate and even demanding without reason the format in which the information must be submitted on self-certification documents which means them taking in active role in targeting clients based on their own interests even if the information was up to date and submitted in the correct format. Here are the things that have been experienced thus far. 1) Dukascopy calls me at 11pm to ask me questions about my account 2) Dukascopy refuses to change my telephone number stating proof of address is requested for telephone number change. 3) Dukascopy takes an active role in investigating why my number is US even if it is said to be a voice, still it is not accepted and demands for information keep coming such as "What is your relationship with US" 4) Dukascopy bills me for account inactivity prior to this claim in a year or two before without notification for $100 USD 2 times. 5) Account manager becomes unavailable at will and at certain times does not respond to emails. 6) Requests for account modification or changes including but not limited to opening of trading accounts are ignored. 7) Withdrawal requests are met with more questions which pertain to account information even if the account information is up to date. 8) Dukascopy will not honor the agreement in terms of secrecy of information and exchange, first mentioning that they will, Report me to all countries that I MAY be a tax resident of, only to later change the tone to We will report you to Country X. 9) Dukascopy would like to close my account even though their claim is groundless and there is no information owed based on their self-certification claims for my lack of information. 10) The team at Dukascopy keeps asking questions that are beyond the scope of a bank as well as a broker. Questions like why do you need so many trading accounts and why do you have a US number. 11) The letter received from the bank which apparently comes from their legal department indicates they asumed information which is not my problem and their remedy is to ask me to correct this information. However the information is up to date and there is no information owed therefore they are blackmailing me. 12) Dukascopy have frozen my funds and plan to levy a maintenance fee based on inactivity. However it's not even possible to maintain the account because it's been frozen. My funds are frozen because Dukascopy refuses to honor their end of the agreement and chooses to ignore my request as well as submitted information. Please asist in retrieving my funds.
Nath 16 May 2019 Reply

@Nath: I read exact the same review on many other review websites, word for word. Coincidence? I don't think so. Your text is therefore not trustworthy.
Andy 19 Jul 2019

before criticizing my review as a fake then look at your own comment which probably comes from the bank. Account number ending in 757
@Andy Fake 14 Sep 2019

@Andy He was just copy pasting it everywhere.
@Nath Did they reply to you on it?
It looks like you were cut off, as soon as it appeared to them that you might be a US tax resident. That is why the questions and proof of address.

JohnTrades 20 Nov 2019

Been trading with Ducascopy for around 7 months and overall would say my experience with them has been improved dramatically. The master classes they hold are very informative, I just wish there were more open webinars on stock and futures markets. I also see how my trading style has changed over 7 months. Things like capital management and pattern recognition are heavily emphasized in all of their seminars and courses. I'm happy to trade with Ducas and see how my balance gradually growing over time. Probably the most recognizable and reliable forex broker in Europe!
Angel_MC 11 Feb 2017 Reply

Dukascopy is both broker and bank that is why it offers a lot of options and that is an advantage. The withdrawal is easy and fast here. The technique and feasibility are up to the mark. I appreciate transparent pricing environment here and stable server without any breaks. It allows reacting without delay under various market situations. At the same moment I can monitor the market, carry out the trading orders including Stop Loss, OCO, limit, take profit and others. Here I can take advantage of slippage control feature. The hedging mode is available.
Randall 22 Jun 2016 Reply

VIP Partners rewards - The luxury you deserve

The VIP Partners Rewards Contest allows Partners to enter the contest and win the returns they deserve for being a valued HotForex Partner. Few fresh deposits and some enthusiastic clients, eager to trade, can lead to fantastic luxurious prizes. If you enter the contest, all you need to do is wait for existing or some new clients to deposit and trade, and not only will you get the usual COMMISSIONS, but you will also secure some great REWARDS too!

My account is with this broker for a year already. I am glad to start trading here as far as it is honest. Though they say Dukascopy suits experienced traders – I pick the things up. It is an ECN-type broker so I can carry-out client-to-bank trading without dealers and thus keep my trading strategy and open positions closed for those dealers. Besides, it is really important to have the prices just from leading banks. The broker does not re-quote and does not take positions against the clients. Here I am allowed scalping also. In general the execution is good here and the spreads are quite reasonable perhaps not the tightest one but it’s ok.

E.G. 5 Jun 2016 Reply

Do you still trading at Dukascopy? Do they really allow you to do scalping?
Jaime 8 Aug 2020

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