HFM information and reviews
OctaFX information and reviews
XM information and reviews
FXCC information and reviews
FxPro information and reviews
FXCM information and reviews

Dukascopy Reviews and Comments

Having traded with numerous brokers, I can attest that Dukascopy offers a top-notch service. Their platform is one of the most stable I've used, which, in the volatile world of forex trading, is a considerable advantage. When it comes to funds withdrawal, Dukascopy is relatively swift. Although I've experienced faster withdrawals with other brokers, Dukascopy's processing times are still commendable, ensuring that traders can access their funds without unnecessary delays. Their customer support team is both knowledgeable and responsive. I had a technical issue once, and their team guided me through the resolution within a few hours. The multi-language support is also a great touch for international traders.
  22 Aug 2023  
Dukascopy's JForex platform provides an extensive array of tools that cater to both novice and experienced traders. Their analysis tools, in particular, offer in-depth insights, which significantly aid in making informed trading decisions. In terms of fees, Dukascopy's commissions are competitive. However, it's essential to be aware of the overnight fees if you're considering holding positions for an extended period. One of Dukascopy's standout features is its robust regulation under the Swiss Financial Market Supervisory Authority (FINMA). This lends a high degree of reliability and trustworthiness to their operations. In the realm of order execution, Dukascopy is impeccable. Orders are executed swiftly with minimal slippage. Moreover, their transparent pricing model ensures traders are well-aware of the associated costs, promoting an atmosphere of trust.
  3 Aug 2023  
The range of assets available for trading on Dukascopy is commendably diverse. From forex to precious metals and CFDs, there's a broad spectrum for traders to diversify their portfolios. Their partnership program is beneficial for those looking to earn a commission on referrals. While I've personally not delved deep into this, a colleague of mine speaks highly of the returns and support provided in this aspect. On the whole, Dukascopy offers a balanced trading experience. Their platform's stability, coupled with their rigorous regulation, makes them a favorite among many traders. However, as with all brokers, it's crucial to be aware of fees and ensure it aligns with your trading strategy. Always recommend conducting your own research before diving in!
  26 Jul 2023  
Newcomers to trading often think that the basis of stable earnings is a bunch of diverse and complex strategies from different masters of this business. Yes, I agree, there is truth in this. But not everyone is suitable for someone else's strategy. All traders work a little in their own way, despite the fact that they can be guided by tactics that have been verified over the years. Each of the players has their own style of trading and it’s not a fact that it can suit you. For me, in order to earn $1000 a week, it was enough to figure out what candlestick and technical analysis are, what support and resistance levels are, experiment with vertical and horizontal volumes in combination with candlestick analysis from technical tools (if you prefer to use them on the chart, of course). And believe me, knowing the base, the result will not be long in coming. I have a stable withdrawal per week, at least $500, as a maximum (if there is such a goal) $1000 without using abstruse trading strategies. But, again, I have my own style, work on the Asian trading sessions and slightly aggressive actions. If you don’t have the opportunity to sit at the computer for hours, and the desire to try it is a place smeared with honey, then I would recommend using Dukascopy’s analytical support (I worked closely with a specialist at the beginning of the journey), or at least signals (they will give you a rough understanding of how to act in the market, such as watching TV shows and repeating lines after the actors when learning English). At the moment I am using a brief analytical summary from my analyst, which is enough for me to know exactly what points I should focus on in the market.
  21 Jul 2023  
I trade overnight and have no problems. Speaking specifically about Dukascopy, I’ll say that it seems to be very stable and safe, I would even say the most ordinary, you can find something more interesting, but I don’t focus on this, because the main thing for me is that their terminal works without bugs. In general, the speed and quality of the platform's work cause special gratitude. The server is running smoothly. And there is also a minus - the fact that the leverage is not large. But even here it is immediately a plus - there is an opportunity to trade the smallest lot of 0.01. By the way, as it turned out, not every company provides such an opportunity. Once I was already caught that way - I opened an account with a broker where minimum lot was 0.1.
  15 Jun 2023  
I trade quite large volumes, and to come to this I had to look for a good company through which it would not be scary to work. Broker Dukascopy is suitable for large investments, I was convinced of this more than once. Instant execution of orders, which is very important for my investments, because every second you can lose your money. The Dukascopy support service causes only positive emotions in me, it is clear that good specialists work, who are savvy in any issue. All the problems that I had were resolved very quickly, and after that I was asked several times whether my emerging issue was resolved. Such moments are very pleasant for me, for this I appreciate them. It can be seen that they value their customers not just in a picture on the Internet somewhere, but in reality. For this broker my rating is 10!
  3 May 2023  
Week ago I got notified from Dukascopy that my card is suspended due to decision of Corner Bank to stop issuance and support of all client's cards issued in frame of partnership with Dukascopy. They also stated that my money is safe in my account at Dukascopy Bank. What a lie! Money is cleared from my Dukascopy card on 24th March, it was not transferred to my Dukascopy account, I do not have any access to it, it simply disappeared and support is not replying at all.
  28 Mar 2022  
Below are some points about my experience with Dukascopy.
Positive: I found JForex3 better for charting and using indicators than other platforms that I tried out, but know that it was one of the first ones that I used. I might be just used to it. The support for it is also good, if one asks through the community chats. It is also possible to have indicators added to the platform, but it requires some persistence in the communication with their staff. Dukascopy Community page with contests, articles and chats about various topics. The community runs a YouTube channel with live stream training and sharing of methods. I prefer looking up content of other traders than a broker or education site that makes money from ads or turnover. Small spreads on the main pairs. A trade on EUR/USD costs a pip for me. Did not spot slippage in execution. The exceptions were economic calendar events, but they can be easily avoided as the calendar is available on the platform and their website. Visual JForex - one can automate trading rather easily with this program, but I am still getting into it.
Negative: Spreads on commodities and stock CFDs are not the best. I mostly stick to currencies on their platform. Investing in a stock and keeping it next to other positions is not a possibility there. I used another broker for that. Their replies to support e-mails take a rather long time. It is better to ask questions about even account related matters to other traders that use their services. They are good for trading top and exotic currencies, but not investment. I use Dukascopy for one to three day currency set ups with trailing stop losses.

  20 Nov 2019  
Tried out the demo account. It somehow got shifted to a foreign language. There wasn't any timely response on how to correct the issue. Glad I didn't have a live account with them. It's been almost 24 hours with the issue. I'd look for a broker with a better help line.
  9 Sep 2019  
In general, about trade and service, it can be said just as well, but alas, it is not excellent, a little bit is not enough to excellent. Jforex - works, does not hang, everything is smooth. Someone says that it hangs, brakes or something else, I do not know, I did not notice. Depositing from bank card is very fast - a couple of minutes and money in the account. Withdrawal only through the bank, but also quickly. Everything else Dukascopy keeps at the same level, everything is smooth, not much of a noticeable growth: contests, PAMM, news, everything as always and same as elsewhere.
  4 Jul 2019  
Fast execution, commission + spread is more profitable than competitors, swissquote for example, adequate support (but not in chat!) Is a state-of-the-art trading platform. but reports look a bit like from the nineties. There is a feeling that the guys do not develop enough. In addition to the platform, which is constantly improving, all other technologies are lagging behind.
  3 Jul 2019  
Dukascopy is a scam and here's why. Please see my request for intervention on behalf of the community to bring out this broker for the lawless and irresponsible actions experienced by the forex community. My account with Dukascopy is compromised by the numerous requests and unreasonable demands of the compliance and legal department which keep on asking questions regardless of whether they have been answered and have even frozen my funds. To look at the sequence of events, having received numerous emails from the compliance department requesting information in duplicate and even demanding without reason the format in which the information must be submitted on self-certification documents which means them taking in active role in targeting clients based on their own interests even if the information was up to date and submitted in the correct format. Here are the things that have been experienced thus far. 1) Dukascopy calls me at 11pm to ask me questions about my account 2) Dukascopy refuses to change my telephone number stating proof of address is requested for telephone number change. 3) Dukascopy takes an active role in investigating why my number is US even if it is said to be a voice, still it is not accepted and demands for information keep coming such as "What is your relationship with US" 4) Dukascopy bills me for account inactivity prior to this claim in a year or two before without notification for $100 USD 2 times. 5) Account manager becomes unavailable at will and at certain times does not respond to emails. 6) Requests for account modification or changes including but not limited to opening of trading accounts are ignored. 7) Withdrawal requests are met with more questions which pertain to account information even if the account information is up to date. 8) Dukascopy will not honor the agreement in terms of secrecy of information and exchange, first mentioning that they will, Report me to all countries that I MAY be a tax resident of, only to later change the tone to We will report you to Country X. 9) Dukascopy would like to close my account even though their claim is groundless and there is no information owed based on their self-certification claims for my lack of information. 10) The team at Dukascopy keeps asking questions that are beyond the scope of a bank as well as a broker. Questions like why do you need so many trading accounts and why do you have a US number. 11) The letter received from the bank which apparently comes from their legal department indicates they asumed information which is not my problem and their remedy is to ask me to correct this information. However the information is up to date and there is no information owed therefore they are blackmailing me. 12) Dukascopy have frozen my funds and plan to levy a maintenance fee based on inactivity. However it's not even possible to maintain the account because it's been frozen. My funds are frozen because Dukascopy refuses to honor their end of the agreement and chooses to ignore my request as well as submitted information. Please asist in retrieving my funds.
  16 May 2019  
@Nath: I read exact the same review on many other review websites, word for word. Coincidence? I don't think so. Your text is therefore not trustworthy.
Andy   19 Jul 2019
before criticizing my review as a fake then look at your own comment which probably comes from the bank. Account number ending in 757
@Andy Fake   14 Sep 2019
@Andy He was just copy pasting it everywhere.
@Nath Did they reply to you on it?
It looks like you were cut off, as soon as it appeared to them that you might be a US tax resident. That is why the questions and proof of address.

JohnTrades   20 Nov 2019
Been trading with Ducascopy for around 7 months and overall would say my experience with them has been improved dramatically. The master classes they hold are very informative, I just wish there were more open webinars on stock and futures markets. I also see how my trading style has changed over 7 months. Things like capital management and pattern recognition are heavily emphasized in all of their seminars and courses. I'm happy to trade with Ducas and see how my balance gradually growing over time. Probably the most recognizable and reliable forex broker in Europe!
  11 Feb 2017  
Dukascopy is both broker and bank that is why it offers a lot of options and that is an advantage. The withdrawal is easy and fast here. The technique and feasibility are up to the mark. I appreciate transparent pricing environment here and stable server without any breaks. It allows reacting without delay under various market situations. At the same moment I can monitor the market, carry out the trading orders including Stop Loss, OCO, limit, take profit and others. Here I can take advantage of slippage control feature. The hedging mode is available.
  22 Jun 2016  
My account is with this broker for a year already. I am glad to start trading here as far as it is honest. Though they say Dukascopy suits experienced traders – I pick the things up. It is an ECN-type broker so I can carry-out client-to-bank trading without dealers and thus keep my trading strategy and open positions closed for those dealers. Besides, it is really important to have the prices just from leading banks. The broker does not re-quote and does not take positions against the clients. Here I am allowed scalping also. In general the execution is good here and the spreads are quite reasonable perhaps not the tightest one but it’s ok.

  5 Jun 2016  
Do you still trading at Dukascopy? Do they really allow you to do scalping?
Jaime   8 Aug 2020
I am quite satisfied with the broker's services. Have been there client for a couple of years so far. Not experienced any major problems. Withdrawal is not extra fast but works eventually. They do not hamper trading. So going to stay with them.
  1 Mar 2016  
I also trade in this dukascopy for 3 or 4 month. Its good enough, but i change broker to Liteforex broker. And I find out the right place for me to make many pips in every days.
  25 Aug 2015  
I have worked with the company for more than four years. During that period I have not experienced serious problems. Of course there were minor slippages, but quite expectable for real market. The spread is not widened too much. The platform is not extra user friendly but you get used to it with the time. The process of opening a real account is also not simple but finally is worth it.
  27 Jul 2015  
Dukascopy looks like a more reliable broker since the receipt of their banking license. At least, for individuals of networth under 100k.
  3 Aug 2010  
Actually I wasn't reading carefully enough. I took a closer look at the commission policy, if you exceed a certain amount of traded volume you get rebates. However, I didn't receive any rebates for May because I stopped trading but this is good news.
  9 Jun 2010  
The execution is really impressive. I'm a scalper myself so I love the tick charts and execution plays a very important role for me. However, I am considering a different broker right now because I have a small capital and the commission which applies to me is a bit expensive :(

  28 May 2010  
I have never seen such a technology. ther iphone app is amaying, speclally the trading system.
  12 May 2010  
The worst broker ever
  1 Apr 2010  
Still my favourite broker. good ecn network, good exe.
  20 Feb 2010  
We've been with them for over a year. True, the platform plays sometimes stupid tricks, especially while scalping with small lots (smaller than 0.25 million). We've made money and we've lost some, but it wasn't the fault of Dukascopy. We more than doubled our money in a month and we had our profit (over $ 50,000) transferred to our bank account in less than 36 hours, and the only fee was the $10 charged by OUR BANK. We consecutively lost almost $ 110,000, but we may only blame ourselves for that. The platform is quite complex and it takes a lot of time to learn how to navigate through it. The news service is shitty, although somewhat improved recently, but you have Bloomberg, Reuters and DJ services. Overall, if you don't know what you're doing, it's not for you. Right, you sometime have to wait a day before your more complex technical questions are answered, but they are eventually answered COMPETENTLY, TRANSPARENTLY AND HONESTLY (IF ABSOLUTE HONESTY EXISTS AT ALL).
  10 Feb 2010  
Jforex platform works perfect. Only stupid will not understand how it works. Great product
  18 Aug 2009  
I watch my wife struggle to get any telephone response from Dukas, they openly state they will only ONLY allow you to contact them if you want to CLOSE a pos. and are unable to.
  6 Jul 2009  
i did interbank with foreign trade Moscow 1987. we quoted 3 pips spread for 100 and more. done. so looking for a broker up 5 to 25 or more via internet its ok. so u hv to decide whether u hv a direct line to your bank for a fucking management position and you can forget abitrage or play with Duka. i tell u they quote u choice once u get them on phone. cheers
  5 Jul 2009  
For all they promise with their catchy centralized decentralized market, you would expect 1) immediate execution 2) no slippage 3) no requotes as they claim the best liquidity with this market, sadly execution suxs (20 seconds! guess where the price went !) and requotes are pretty frequent...as are the no executions. If they make it as a bank, they need to get it together, especially with an opening amount of $50K!
  19 May 2009  
Me have gone to Dukasponzi office as well, I having problem having paid my IB rebates, i do not tell them I coming. 1) office is like extension of Geneva airport...for fast escape! 2) office is like a long corridor with cheep Ikea furniture. Raivis zille, the person I spoke with is VERY RUDE with me, i bring them much client and they treat me like dirt!
  13 May 2009  

Located in the heart of Geneva, Switzerland, Dukascopy Bank stands as the linchpin of the Dukascopy Group. It not only offers a foundation for the entire group but also ensures liquidity, risk diversification, and capital adequacy at the group level. A comprehensive breakdown of Dukascopy...

Rating & Reviews

Top Forex Brokers Categories

All Forex Brokers

Top Forex Advisors 2023

Forex Advisors Rating
MultiBank Group information and reviews
MultiBank Group
Vantage information and reviews
FP Markets information and reviews
FP Markets
Just2Trade information and reviews
AMarkets information and reviews
IronFX information and reviews

© 2006-2023 Forex-Ratings.com

The usage of this website constitutes acceptance of the following legal information.
Any contracts of financial instruments offered to conclude bear high risks and may result in the full loss of the deposited funds. Prior to making transactions one should get acquainted with the risks to which they relate. All the information featured on the website (reviews, brokers' news, comments, analysis, quotes, forecasts or other information materials provided by Forex Ratings, as well as information provided by the partners), including graphical information about the forex companies, brokers and dealing desks, is intended solely for informational purposes, is not a means of advertising them, and doesn't imply direct instructions for investing. Forex Ratings shall not be liable for any loss, including unlimited loss of funds, which may arise directly or indirectly from the usage of this information. The editorial staff of the website does not bear any responsibility whatsoever for the content of the comments or reviews made by the site users about the forex companies. The entire responsibility for the contents rests with the commentators. Reprint of the materials is available only with the permission of the editorial staff.
We use cookies to improve your experience and to make your stay with us more comfortable. By using Forex-Ratings.com website you agree to the cookies policy.