RoboForex — Forex Broker Rating and Review 2020

RoboForexhttp://www.roboforex.com/
Status
Regulation CySEC, IFCS Belize, ICF
Trading software MetaTrader4, MetaTrader 5, cTrader, Currenex, Viking Trader
Headquartered 4 Modestou Panteli, office 005, Mesa Geitonia, PC 4003, Limassol, Cyprus

RoboForex is a New Zealand based and registered forex broker providing online currency trading services on global international financial markets. The company’s head representative office is located in Auckland, New Zealand. The broker’s operations and services are regulated by NZCA and CySEC. Besides, RoboForex is a member of the Financial Services Complaints Ltd. and is registered as a investment services provider in the Financial Service Provider Register New Zealand.

Trading accounts with RoboForex start from $10 with leverage from 10:1 up to 500:1 and spreads on major currency crosses from 0 to 3 pips. The spread can be both variable and fixed according to a client’s choice. Customers are also allowed to choose the number of digits after the dot in quotes between 4 and 5 and the kind of execution between instant and market one.  For company’s registered customers demo accounts are also available. The broker offers trading with such widely popular trading platforms as MetaTrader 4, MetaTrader 5 and cTrader. All the platforms are very user-friendly and highly customizable. The minimum position size is 0.001 lots. The Interest charge on the deposit is from 3.0% to 3.5% annually depending on the amount of the deposit. Besides, ECN accounts are also available and start from %1000.

Besides online currency trading the Partnership Program is available for the broker’s customers. Also, RoboForex offers its’ customers over 200 trading tools, including Metals, Energies, Commodities, Indexes and Shares. The funds depositing and profit withdrawal are possible with a wide range of payment systems. The company’s website and customer support are available in multiple languages. The broker’s clients can get technical support and financial advices by email, phone, online chat or by ordering a callback.

The company has thousands of customers throughout the world and is permanently developing. The broker render its’ financial services both to individual traders and investment organizations. The RoboForex analytical department provides traders with all the necessary financial data, such as market reviews and technical and fundamental analysis, on a daily basis.

Since its’ foundation in 2009 the broker has received such major financial rewards as Exchanges & Brokers Awards 2013 - Best Execution Broker, Eastern Europe and Fastest Growing ECN Broker Eastern Europe 2012.

RoboForex trading information

WWW http://www.roboforex.com/
Address 4 Modestou Panteli, office 005, Mesa Geitonia, PC 4003, Limassol, Cyprus
Headquarters Limassol, Cyprus
Free phone +357 25 262660
24 hour support
Partnership programs
Expert advisors
Free education
Interest charges on the balance
Bonuses, Promotions
Forex contests, competitions
Mobile trading
Automated trading
Daily analysis
Demo account
Swaps
24 hour trading
Hedging
Digits after the dot in quotes 4
Minimum position size 0.001
Pip spread on majors 0-3
Spread Type variable
Maximum Leverage 500
ECN, $ 1000
Standard account, $ 50
Micro account, $ 10
Popular payment methods Credit Cards, Wire Transfer, Moneybookers, LibertyReserve, WebMoney, PerfectMoney, AlertPay, CashU, Pecunix, SMS
Account currencies EUR, USD, GBP, AUD, CHF, JPY, CAD
Available assets Metals, Energy, Commodities, Indexes, Shares
Languages English, Russian
Platforms MetaTrader4, MetaTrader 5, cTrader, Currenex, Viking Trader
Broker type Broker, NDD, STP
Regulation CySEC, IFCS Belize, ICF
Foundation 2009
Copy Trading Brokers

Roboforex, it's your sincere Adegbenga Omotowoju. I am writing this as regards to what happened to my account recently about $266 was deducted from my account in name low margin level and equity and I was left with only $3 in my account my deposit was $100 my bonus was $30 and that of my profits was $136. please help.

Adegbenga   25 May, 2020  

Dear Adegbenga, Please, write a ticket on this issue in your Members Area. Sincerely, RoboForex

Manager RF   27 May, 2020

Very clever scammers stole all the money from my and my friends 'accounts on March 6. They have permission to operate only offshore. For deception all their offices closed in Russia, in Ukraine their activities are prohibited.All trades are imitated, they steal all your money.

Vlad   2 May, 2020  

Dear Vlad. RoboForex is a regulated broker. The company has been in the market for over 10 years gaining the trust and loyalty of its customers and counterparties around the world. We remind you that, there is a high level of risk involved when trading leveraged products such as Forex/CFDs. You should not risk more than you can afford to lose, it is possible that you may lose the entire amount of your account balance. You should not trade or invest unless you fully understand the true extent of your exposure to the risk of loss. When trading or investing, you must always take into consideration the level of your experience. Sincerely, RoboForex

Manager RF   4 May, 2020

My account 22072582-Pro-Standard-2. I have been trading for them for a while until they scammed my account with 4500$. How did this happen? Check: Tuesday 22/04/2020 WTI oil was trading internationally at 9:00 AM GMT at about 12$ per barrel, and that I mean futures, spot prices, averages, and everything. I had enough coverage to support oil at 7$ and shorts on tesla and S&P that will hedge against any drop. But unfortunately, Roboforex made bets against their clients and took oil to 3$ while it was trading everywhere for 15$ at the same time. Their charts are there and international prices are well known and available to everyone. After many emails to the dealing department, they said that they cannot do anything as this is an OTC price (which is something not regulated anyway) and their liquidity providers had WTI oil price at 1$. So what Roboforex did was taking their clients money taking those positions in WTI for themselves. Those people are in Belize and the don't care about your money, they bet against you and you can do nothing. If anyone is asking for details, I can provide a screen record of my whole account and all trades so you can check and make sure by yourself. Thank you

Georgio   22 April, 2020  

Dear Georgio. Unlike for exchange-traded standardized contracts, there is no single correct price for OTC derivatives offered by various venues. It is, therefore, natural for brokers to have different flows of quotes. This happens because different brokers work with different liquidity providers, who in turn work with their own pools of banks, and other kinds of liquidity sources. You can only expect price equivalence for the very same instrument traded within a regulated market, not for an instrument and its derivative and nor for OTC. This means that the difference in our prices and prices offered by other brokers does not automatically mean that our prices are incorrect. This aspect is also openly and clearly stated in Clause 3.11 of the Client Agreement. It is especially important to keep this in mind when trading instruments such as Oil derivatives, as different brokers have different mechanisms towards the pricing of this instrument. As we discussed with you in length during the past few days, the positions you are referring to were closed correctly as the Margin level of your account reached the Stop Out level. Sincerely, RoboForex

Manager RF   24 April, 2020

In a few days, roboforex stole money from many people 's accounts, too. From my account 33009838. It is a high qulity scam Everything looks like real real broker has a beautiful website support service copying changes in real exchange rates. Depends on what they want to do with your money. Roboforex is an international swindler but banks cannot block transactions with them on the first you agree to user conditions on the second they can block only with the instructions of Interpol. Roboforex likes to refer to a license issued in Belize she allows activities only offshore Oni can learn from legal and financial organizations.

Vlad   16 March, 2020  

Dear Vlad. We remind you that, there is a high level of risk involved when trading leveraged products such as Forex/CFDs. You should not risk more than you can afford to lose, it is possible that you may lose the entire amount of your account balance. You should not trade or invest unless you fully understand the true extent of your exposure to the risk of loss. When trading or investing, you must always take into consideration the level of your experience. If the risks involved seem unclear to you, please apply to an external professional for an independent advice. Sincerely, RoboForex

Manager RF   18 March, 2020

Roboforex is a scam. I had a $100 in my account n i opened a buy position seconds before the event, and as the candle went up n about to triple my account my order disappeared with my $100, the funny part is that i have been using the same format but this time i was in for more profit.

Tefo   31 October, 2019  

Dear Tefo. Your message contains no data, which is required for a closer study. In case of any complaints against our Company's operations and activities, contact our Live Support in any way that is convenient for you (email, write a ticket in your Members Area). Sincerely, RoboForex

Manager RF   1 November, 2019

First of all this broker has major slippage and completely disregards stoploss during high volatility news and is an overall scam, their phone number isn't even working. As I tried to withdraw my funds yesterday an error message appeared and the has been no correspondence on the matter after multiple phone calls. don't trust this broker with your money.

Okuhle   14 October, 2019  

Dear, Okuhle. Your message contains no data, which is required for a closer study. In case of any complaints against our Company's operations and activities, contact our Live Support in any way that is convenient for you (email to ***, write a ticket in your Members Area). Sincerely, RoboForex

Manager RF   14 October, 2019

I am trading for a long time with Roboforex. I was a happy trader. Roboforex gave me good service till today. At a sudden they disabled my VPS. I send them proof that the minimum op 3 lot has been achieved. They did not correct it fast but very slow. They bring my account in danger. No change after many chats. The only wat they send is :Could you, please, wait. I need to specify the information. It can take some time.We would recommend waiting for a reply in the ticket request you have sent, further information can be provided further there. After that nothing.

Ilone   2 September, 2019  

Dear Ilone. Please specify your account number and we can give comments about your situation or help you. Sincerely, RoboForex

Manager RF   2 September, 2019

Roboforex allowed me to create / order a new VPS. My VPS was closed due to a technical failure. Thanks to the good support from my account manager it worked out well.

Ilone   2 September, 2019

I'm so angry right now! This broker just closed my trade the instant i've just my buy position at 15:29:59,on CADJPY just before news release.and on that instant they closed my trade!! I want my money!!! the event didnt even move 2 pips against me but they just closed my trade. I'm supposed to be having $1914.45 profit right now but instead im sitting on a -$529.81 for no valid reason. Roboforex I want my money!!! my account number is 5006873

Kabelo   10 May, 2019  

Dear Kabelo, The source of the possible confusion is that you did not take into account the effect of wider than normal spread as well as rapid price changes that are common around the time of major news events. The server logs that we sent you confirm that position 29861960 was closed correctly as a result of a Stop Out event. If you have any other questions, we will be happy to discuss them in the ticket that you wrote to us earlier. Regards, RoboForex

RoboForex Support   16 May, 2019

same thing happened to me, why do they do that? or is ti because we are using pro standard account types?

Tshepiso   12 August, 2019

Your right there Mr they just close ur trades u don't even see a thing during news release

Almalik   23 September, 2019

Good for scalping! I earned at the broker more than $5000 and never had any problem with funds withdrawing, it's always fast. Also, the customer support at RoboForex is excellent, very professional and polite managers. Can't complain.

TraderFX   7 July, 2017  

I don't understand why is the information about scam often mentioned here? I'm currently using ECN pro account and never had any problem with it. I have what to compare with, for in the recent 4 years I've been trading with several brokers and RoboForex trading conditions are very well. Fast order execution is one of the main reason I chose it and how can you say that it's "not fast as it should be"?

Nicolas   30 June, 2017  

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