RoboForex – Forex Broker Rating and Review 2021

Regulation CySEC, IFCS Belize, ICF
Trading software MetaTrader4, MetaTrader5, cTrader, Currenex, Viking Trader
Headquartered 4 Modestou Panteli, office 005, Mesa Geitonia, PC 4003, Limassol, Cyprus

RoboForex is a New Zealand based and registered forex broker providing online currency trading services on global international financial markets. The company’s head representative office is located in Auckland, New Zealand. The broker’s operations and services are regulated by NZCA and CySEC. Besides, RoboForex is a member of the Financial Services Complaints Ltd. and is registered as a investment services provider in the Financial Service Provider Register New Zealand.

Trading accounts with RoboForex start from $10 with leverage from 10:1 up to 500:1 and spreads on major currency crosses from 0 to 3 pips. The spread can be both variable and fixed according to a client’s choice. Customers are also allowed to choose the number of digits after the dot in quotes between 4 and 5 and the kind of execution between instant and market one.  For company’s registered customers demo accounts are also available. The broker offers trading with such widely popular trading platforms as MetaTrader 4, MetaTrader 5 and cTrader. All the platforms are very user-friendly and highly customizable. The minimum position size is 0.001 lots. The Interest charge on the deposit is from 3.0% to 3.5% annually depending on the amount of the deposit. Besides, ECN accounts are also available and start from %1000.

Besides online currency trading the Partnership Program is available for the broker’s customers. Also, RoboForex offers its’ customers over 200 trading tools, including Metals, Energies, Commodities, Indexes and Shares. The funds depositing and profit withdrawal are possible with a wide range of payment systems. The company’s website and customer support are available in multiple languages. The broker’s clients can get technical support and financial advices by email, phone, online chat or by ordering a callback.

The company has thousands of customers throughout the world and is permanently developing. The broker render its’ financial services both to individual traders and investment organizations. The RoboForex analytical department provides traders with all the necessary financial data, such as market reviews and technical and fundamental analysis, on a daily basis.

Since its’ foundation in 2009 the broker has received such major financial rewards as Exchanges & Brokers Awards 2013 - Best Execution Broker, Eastern Europe and Fastest Growing ECN Broker Eastern Europe 2012.

RoboForex trading information

Address 4 Modestou Panteli, office 005, Mesa Geitonia, PC 4003, Limassol, Cyprus
Headquarters Limassol, Cyprus
Free phone +357 25 262660
24 hour support
Partnership programs
Expert advisors
Free education
Interest charges on the balance
Bonuses, Promotions
Sponsorship contests, competitions
Mobile trading
Automated trading
Daily analysis
Demo account
24 hour trading
Digits after the dot in quotes 4
Minimum position size 0.001
Pip spread on majors 0-3
Spread Type variable
Maximum Leverage 500
ECN, $ 1000
STP, $
Standard account, $ 50
Mini account, $ 10
Popular payment methods Credit Cards, Wire Transfer, Moneybookers, LibertyReserve, WebMoney, PerfectMoney, AlertPay, CashU, Pecunix, SMS
Account currencies EUR, USD, GBP, AUD, CHF, JPY, CAD
Available assets Metals, Energy, Commodities, Indexes, Shares
Languages English, Russian
Platforms MetaTrader4, MetaTrader5, cTrader, Currenex, Viking Trader
Broker type Broker, NDD, STP
Regulation CySEC, IFCS Belize, ICF
Foundation 2009
Copy Trading Brokers

I deposited. In members area. They say they not receive any payment.

GG trade   18 April, 2021  

Dear new trader, I strongly advice you not open an account in RoboForex. Since they are using the price chart of kraken which are manupuled by them. You can see this ETHBTC pair on Ferbruary 22, 2021. Just look at the daily lowest price at kraken and any other trading platform's prices (investing etc) you abviously see the difference. They arrange the prices in order to blow out your money within seconds.This happened to me. In short do not trade with RoboForex.

guest   24 February, 2021  

However the spreads are very low but fake shadows in multiple times made me lose a lot of money. it just doesn't worth it.

Mordus   19 March, 2021

This roboforex is a total joke like they are always telling you to submit a claim by creating a ticket, that ticket is going to take forever before they can reply. I have been trying to change my number with no success, last time wanted a withdrawal request cancelled until now no reply.

Junior Nyapere   7 January, 2021  

Dear Junior Nyapere, please provide more details relating to your issue to help us find out possible reasons and give a comprehensive answer. Sincerely, RoboForex.

Manager RF   11 January, 2021

I'm using Roboforex for 3 years. This broker used to be really reliable, like internet say trusted but. For a year ago, things started to happen, Visa/Mastercard deposit and withdraw is changing all the time. I think those have changed like 4-5 times. Even more of that; now there is no option to deposit and withdraw. Think about that CFD broker with no Visa/Mastercard option? It is pretty shame that 10 years of experience and not solving Card Methods. I can't even say a word. Anyway, that is not a main part. Support is completely dead. They are really not that experienced or something. They just answer you in like 15-30 minutes later. Ticket. Again. Very unprofessional answers and services. Yet, withdrawal options were great! Prime account is superior for retail traders. I have been institutional trader (corporate) and retail too. So Roboforex is maybe the leader in the world. So here is my suggestion. This broker is definitely not scam but I can't say for real sure because of visa methods. Since visa or master heavily regulated and Roboforex is failing on Visa side requirements. For 3 years of feeling, this broker is just dying out of market. Lack of support and unprofessional feedback to clients. By the way, their withdraw system is the one you can find on internet. I mean for retailers. I remember that my card withdraw transacted in 3 seconds. In my bank account only in 3 seconds not 2 days or something. So again this broker is not scam at all. Only concern arise when they change something without notice and unprofessional feedback to clients. That is it. Hope I helped people and goodluck with trading. Always follow trend. Account number: 7801601.

Anujin Erdenetsogt   21 December, 2020  

Dear Anujin Erdenetsogt, Thank you for your feedback. We always strive to increase the efficiency of our operations and activities and valid criticism only helps with that. To get advice on the best way to withdraw funds, please contact the Company's Payment department via a ticket from your Members Area. Sincerely, RoboForex.

Manager RF   22 December, 2020

I have had some very odd results with this broker. I wouldn't touch them with a barge pole.

Adrian   30 November, 2020  

This broker is not good at all, I withdrew some profit, untiI now have not recieved. It's too much.

Aaron   17 September, 2020  

Dear Aaron, Unfortunately, your comment contains no data to back up your claims, which is required for handling them. Sincerely, RoboForex

Manager RF   18 September, 2020

Trade with 10 dollars for while and you will learn who they really are. They can't be trusted. my account number 21044099.

Saeed   30 August, 2020  

Dear Saeed, if you have any questions or claims, submit them to the Company's Live Support via a ticket in your Members Area. Sincerely, RoboForex.

Manager RF   2 September, 2020

Closed account suddenly without any reason! Opened account with them one year ago, was positive surprised concerning their professional behavior, no problems, started to make small profits since april - no problems with price, slippage or like that, fast withdrawls minor amounts, (between 30 and 200 EUR), never problems like "i got no money" or "they refuse withdrawal", traded on Pro and ECN accounts, deposit bonus allways without problems. Suddenly, one afternoon in August, trading was no more possible, two hedge positions were closed automatically. Next they i got an answer on my request, why trading is not possible. The answer was, they simply decided to terminate the contract without a reason, according to their client agreement: "4.15: The Company has the right to terminate this Agreement immediately provided that the Company informs theClient in writing about it." I dont know untill today, what the real reason is, why they cancelled the account. Don't open account, they may close it when you make profits!

Karl   25 August, 2020  

Dear Karl. Unfortunately, your feedback contains no data to support your complaints, thus making it impossible for us to handle them. Please write your request to email (please specify your account number) for receiving explanations. Sincerely, RoboForex

Manager RF   26 August, 2020

Thats the answer of the account-manager next morning after the day when the trading function was interrupted, main account 20094457: Hello! We officially notify you that the Company has decided to terminate cooperation with you in accordance with clause 4.15 of the Client Agreement: 4.15 The Company has the right to terminate this Agreement immediately provided that the Company informs the Client in writing about it. Please withdraw the remaining funds from your accounts within the next 10 days. Yours Sincerely, RoboForex Ticket Details. Ticket ID:907717, Priority:Medium, Status:Closed. Thats a very poor answer. Maybe you here have the eggs to give the real reason, but I really don't think so.

Karl   6 October, 2020

Roboforex, it's your sincere Adegbenga Omotowoju. I am writing this as regards to what happened to my account recently about $266 was deducted from my account in name low margin level and equity and I was left with only $3 in my account my deposit was $100 my bonus was $30 and that of my profits was $136. please help.

Adegbenga   25 May, 2020  

Dear Adegbenga, Please, write a ticket on this issue in your Members Area. Sincerely, RoboForex

Manager RF   27 May, 2020

Very clever scammers stole all the money from my and my friends 'accounts on March 6. They have permission to operate only offshore. For deception all their offices closed in Russia, in Ukraine their activities are prohibited.All trades are imitated, they steal all your money.

Vlad   2 May, 2020  

Dear Vlad. RoboForex is a regulated broker. The company has been in the market for over 10 years gaining the trust and loyalty of its customers and counterparties around the world. We remind you that, there is a high level of risk involved when trading leveraged products such as Forex/CFDs. You should not risk more than you can afford to lose, it is possible that you may lose the entire amount of your account balance. You should not trade or invest unless you fully understand the true extent of your exposure to the risk of loss. When trading or investing, you must always take into consideration the level of your experience. Sincerely, RoboForex

Manager RF   4 May, 2020

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