RoboForex Reviews and Comments 2021

I deposited. In members area. They say they not receive any payment.

GG trade   18 April, 2021  

Dear new trader, I strongly advice you not open an account in RoboForex. Since they are using the price chart of kraken which are manupuled by them. You can see this ETHBTC pair on Ferbruary 22, 2021. Just look at the daily lowest price at kraken and any other trading platform's prices (investing etc) you abviously see the difference. They arrange the prices in order to blow out your money within seconds.This happened to me. In short do not trade with RoboForex.

guest   24 February, 2021  

However the spreads are very low but fake shadows in multiple times made me lose a lot of money. it just doesn't worth it.

Mordus   19 March, 2021

This roboforex is a total joke like they are always telling you to submit a claim by creating a ticket, that ticket is going to take forever before they can reply. I have been trying to change my number with no success, last time wanted a withdrawal request cancelled until now no reply.

Junior Nyapere   7 January, 2021  

Dear Junior Nyapere, please provide more details relating to your issue to help us find out possible reasons and give a comprehensive answer. Sincerely, RoboForex.

Manager RF   11 January, 2021

I'm using Roboforex for 3 years. This broker used to be really reliable, like internet say trusted but. For a year ago, things started to happen, Visa/Mastercard deposit and withdraw is changing all the time. I think those have changed like 4-5 times. Even more of that; now there is no option to deposit and withdraw. Think about that CFD broker with no Visa/Mastercard option? It is pretty shame that 10 years of experience and not solving Card Methods. I can't even say a word. Anyway, that is not a main part. Support is completely dead. They are really not that experienced or something. They just answer you in like 15-30 minutes later. Ticket. Again. Very unprofessional answers and services. Yet, withdrawal options were great! Prime account is superior for retail traders. I have been institutional trader (corporate) and retail too. So Roboforex is maybe the leader in the world. So here is my suggestion. This broker is definitely not scam but I can't say for real sure because of visa methods. Since visa or master heavily regulated and Roboforex is failing on Visa side requirements. For 3 years of feeling, this broker is just dying out of market. Lack of support and unprofessional feedback to clients. By the way, their withdraw system is the one you can find on internet. I mean for retailers. I remember that my card withdraw transacted in 3 seconds. In my bank account only in 3 seconds not 2 days or something. So again this broker is not scam at all. Only concern arise when they change something without notice and unprofessional feedback to clients. That is it. Hope I helped people and goodluck with trading. Always follow trend. Account number: 7801601.

Anujin Erdenetsogt   21 December, 2020  

Dear Anujin Erdenetsogt, Thank you for your feedback. We always strive to increase the efficiency of our operations and activities and valid criticism only helps with that. To get advice on the best way to withdraw funds, please contact the Company's Payment department via a ticket from your Members Area. Sincerely, RoboForex.

Manager RF   22 December, 2020

I have had some very odd results with this broker. I wouldn't touch them with a barge pole.

Adrian   30 November, 2020  

This broker is not good at all, I withdrew some profit, untiI now have not recieved. It's too much.

Aaron   17 September, 2020  

Dear Aaron, Unfortunately, your comment contains no data to back up your claims, which is required for handling them. Sincerely, RoboForex

Manager RF   18 September, 2020

Trade with 10 dollars for while and you will learn who they really are. They can't be trusted. my account number 21044099.

Saeed   30 August, 2020  

Dear Saeed, if you have any questions or claims, submit them to the Company's Live Support via a ticket in your Members Area. Sincerely, RoboForex.

Manager RF   2 September, 2020

Closed account suddenly without any reason! Opened account with them one year ago, was positive surprised concerning their professional behavior, no problems, started to make small profits since april - no problems with price, slippage or like that, fast withdrawls minor amounts, (between 30 and 200 EUR), never problems like "i got no money" or "they refuse withdrawal", traded on Pro and ECN accounts, deposit bonus allways without problems. Suddenly, one afternoon in August, trading was no more possible, two hedge positions were closed automatically. Next they i got an answer on my request, why trading is not possible. The answer was, they simply decided to terminate the contract without a reason, according to their client agreement: "4.15: The Company has the right to terminate this Agreement immediately provided that the Company informs theClient in writing about it." I dont know untill today, what the real reason is, why they cancelled the account. Don't open account, they may close it when you make profits!

Karl   25 August, 2020  

Dear Karl. Unfortunately, your feedback contains no data to support your complaints, thus making it impossible for us to handle them. Please write your request to email (please specify your account number) for receiving explanations. Sincerely, RoboForex

Manager RF   26 August, 2020

Thats the answer of the account-manager next morning after the day when the trading function was interrupted, main account 20094457: Hello! We officially notify you that the Company has decided to terminate cooperation with you in accordance with clause 4.15 of the Client Agreement: 4.15 The Company has the right to terminate this Agreement immediately provided that the Company informs the Client in writing about it. Please withdraw the remaining funds from your accounts within the next 10 days. Yours Sincerely, RoboForex Ticket Details. Ticket ID:907717, Priority:Medium, Status:Closed. Thats a very poor answer. Maybe you here have the eggs to give the real reason, but I really don't think so.

Karl   6 October, 2020

Roboforex, it's your sincere Adegbenga Omotowoju. I am writing this as regards to what happened to my account recently about $266 was deducted from my account in name low margin level and equity and I was left with only $3 in my account my deposit was $100 my bonus was $30 and that of my profits was $136. please help.

Adegbenga   25 May, 2020  

Dear Adegbenga, Please, write a ticket on this issue in your Members Area. Sincerely, RoboForex

Manager RF   27 May, 2020

Very clever scammers stole all the money from my and my friends 'accounts on March 6. They have permission to operate only offshore. For deception all their offices closed in Russia, in Ukraine their activities are prohibited.All trades are imitated, they steal all your money.

Vlad   2 May, 2020  

Dear Vlad. RoboForex is a regulated broker. The company has been in the market for over 10 years gaining the trust and loyalty of its customers and counterparties around the world. We remind you that, there is a high level of risk involved when trading leveraged products such as Forex/CFDs. You should not risk more than you can afford to lose, it is possible that you may lose the entire amount of your account balance. You should not trade or invest unless you fully understand the true extent of your exposure to the risk of loss. When trading or investing, you must always take into consideration the level of your experience. Sincerely, RoboForex

Manager RF   4 May, 2020

My account 22072582-Pro-Standard-2. I have been trading for them for a while until they scammed my account with 4500$. How did this happen? Check: Tuesday 22/04/2020 WTI oil was trading internationally at 9:00 AM GMT at about 12$ per barrel, and that I mean futures, spot prices, averages, and everything. I had enough coverage to support oil at 7$ and shorts on tesla and S&P that will hedge against any drop. But unfortunately, Roboforex made bets against their clients and took oil to 3$ while it was trading everywhere for 15$ at the same time. Their charts are there and international prices are well known and available to everyone. After many emails to the dealing department, they said that they cannot do anything as this is an OTC price (which is something not regulated anyway) and their liquidity providers had WTI oil price at 1$. So what Roboforex did was taking their clients money taking those positions in WTI for themselves. Those people are in Belize and the don't care about your money, they bet against you and you can do nothing. If anyone is asking for details, I can provide a screen record of my whole account and all trades so you can check and make sure by yourself. Thank you

Georgio   22 April, 2020  

Dear Georgio. Unlike for exchange-traded standardized contracts, there is no single correct price for OTC derivatives offered by various venues. It is, therefore, natural for brokers to have different flows of quotes. This happens because different brokers work with different liquidity providers, who in turn work with their own pools of banks, and other kinds of liquidity sources. You can only expect price equivalence for the very same instrument traded within a regulated market, not for an instrument and its derivative and nor for OTC. This means that the difference in our prices and prices offered by other brokers does not automatically mean that our prices are incorrect. This aspect is also openly and clearly stated in Clause 3.11 of the Client Agreement. It is especially important to keep this in mind when trading instruments such as Oil derivatives, as different brokers have different mechanisms towards the pricing of this instrument. As we discussed with you in length during the past few days, the positions you are referring to were closed correctly as the Margin level of your account reached the Stop Out level. Sincerely, RoboForex

Manager RF   24 April, 2020

In a few days, roboforex stole money from many people 's accounts, too. From my account 33009838. It is a high qulity scam Everything looks like real real broker has a beautiful website support service copying changes in real exchange rates. Depends on what they want to do with your money. Roboforex is an international swindler but banks cannot block transactions with them on the first you agree to user conditions on the second they can block only with the instructions of Interpol. Roboforex likes to refer to a license issued in Belize she allows activities only offshore Oni can learn from legal and financial organizations.

Vlad   16 March, 2020  

Dear Vlad. We remind you that, there is a high level of risk involved when trading leveraged products such as Forex/CFDs. You should not risk more than you can afford to lose, it is possible that you may lose the entire amount of your account balance. You should not trade or invest unless you fully understand the true extent of your exposure to the risk of loss. When trading or investing, you must always take into consideration the level of your experience. If the risks involved seem unclear to you, please apply to an external professional for an independent advice. Sincerely, RoboForex

Manager RF   18 March, 2020

Roboforex is a scam. I had a $100 in my account n i opened a buy position seconds before the event, and as the candle went up n about to triple my account my order disappeared with my $100, the funny part is that i have been using the same format but this time i was in for more profit.

Tefo   31 October, 2019  

Dear Tefo. Your message contains no data, which is required for a closer study. In case of any complaints against our Company's operations and activities, contact our Live Support in any way that is convenient for you (email, write a ticket in your Members Area). Sincerely, RoboForex

Manager RF   1 November, 2019

First of all this broker has major slippage and completely disregards stoploss during high volatility news and is an overall scam, their phone number isn't even working. As I tried to withdraw my funds yesterday an error message appeared and the has been no correspondence on the matter after multiple phone calls. don't trust this broker with your money.

Okuhle   14 October, 2019  

Dear, Okuhle. Your message contains no data, which is required for a closer study. In case of any complaints against our Company's operations and activities, contact our Live Support in any way that is convenient for you (email to ***, write a ticket in your Members Area). Sincerely, RoboForex

Manager RF   14 October, 2019

I am trading for a long time with Roboforex. I was a happy trader. Roboforex gave me good service till today. At a sudden they disabled my VPS. I send them proof that the minimum op 3 lot has been achieved. They did not correct it fast but very slow. They bring my account in danger. No change after many chats. The only wat they send is :Could you, please, wait. I need to specify the information. It can take some time.We would recommend waiting for a reply in the ticket request you have sent, further information can be provided further there. After that nothing.

Ilone   2 September, 2019  

Dear Ilone. Please specify your account number and we can give comments about your situation or help you. Sincerely, RoboForex

Manager RF   2 September, 2019

Roboforex allowed me to create / order a new VPS. My VPS was closed due to a technical failure. Thanks to the good support from my account manager it worked out well.

Ilone   2 September, 2019

I'm so angry right now! This broker just closed my trade the instant i've just my buy position at 15:29:59,on CADJPY just before news release.and on that instant they closed my trade!! I want my money!!! the event didnt even move 2 pips against me but they just closed my trade. I'm supposed to be having $1914.45 profit right now but instead im sitting on a -$529.81 for no valid reason. Roboforex I want my money!!! my account number is 5006873

Kabelo   10 May, 2019  

Dear Kabelo, The source of the possible confusion is that you did not take into account the effect of wider than normal spread as well as rapid price changes that are common around the time of major news events. The server logs that we sent you confirm that position 29861960 was closed correctly as a result of a Stop Out event. If you have any other questions, we will be happy to discuss them in the ticket that you wrote to us earlier. Regards, RoboForex

RoboForex Support   16 May, 2019

same thing happened to me, why do they do that? or is ti because we are using pro standard account types?

Tshepiso   12 August, 2019

Your right there Mr they just close ur trades u don't even see a thing during news release

Almalik   23 September, 2019

Good for scalping! I earned at the broker more than $5000 and never had any problem with funds withdrawing, it's always fast. Also, the customer support at RoboForex is excellent, very professional and polite managers. Can't complain.

TraderFX   7 July, 2017  

I don't understand why is the information about scam often mentioned here? I'm currently using ECN pro account and never had any problem with it. I have what to compare with, for in the recent 4 years I've been trading with several brokers and RoboForex trading conditions are very well. Fast order execution is one of the main reason I chose it and how can you say that it's "not fast as it should be"?

Nicolas   30 June, 2017  

Don't trust users who say that there are some issues in withdrawing money. I've traded for a long time here and have no complaints about any delays. It depends on how you want to withdraw funds. Wire transfer is the longest one and takes up to 3 business days. Other systems usually take around one day and less.

Daune Robinson   29 June, 2017  

It was funny to read the beneficial feature of this broker - free withdrawal of funds twice a week. Most brokers refuse the commissions and here I should wait those two magic days to make only one withdrawal free of charge. I doubt it will help because even with fees I had problems paying out and that lasted for almost a week.

Mike   24 June, 2016  

Dear Mike. Our company constantly improves it's services. If you face with any difficulty, please, don't hesitate to contact us and provide your trading account number. We will do our best to help you. Sincerely, RoboForex.

Manager_RF   1 July, 2016

i am here to discuss about a broker roboforex. My roboforex Account number is 5161813. this broker is worst broker i have seen they have eaten my profit and my own investment as well i deposit 3k and i earned 6k
but now this broker is not giving me not my profit nor my deposit back. it's been few days now and i am still waiting for withdrawal. this sluggish and dishonest broker transferred my funds in someone else account and now saying that we cant do anything. even they don't have any regulation so i can claim my funds back. i have never seen this kind of bad brokerage. they have eaten my funds in front of me and now they are just giving me lame excuses.
the thing is i cant do anything i don't know where to go and have my funds back. i am writing here for other peoples .please do not conduct business with roboforex this broker is scam broker they just want deposit they won't give any withdrawal if you are making money with them.

MasoodHussain   20 June, 2016  

Dear Masood Hussain. The funds were transferred to your account 2774725. This info can always be found in the commentary of the balance operation. Please avoid spreading false and misleading statements about the company. Sincerely, RoboForex

Manager_RF   20 June, 2016

Overall this broker has good conditions, suitable platform and good customer support. Account openning are very quick and easy. Also has different bonuses and contests that makes trading even more interesting.

Vovk   11 November, 2015  

I'm very satisfied with RoboForex so far. Have been trading with them for more than four years. I had to address the customer support only once three years ago to ascertain the details of partnership program. The trading conditions are very comfortable. Never had any problems with profit withdrawal.

Rick   6 October, 2015  

Me too, I also using this broker to make money online except liteforex and Mayzus. Robo forex pretty fair.

eko_dedie   26 October, 2015

RoboForex is a very good dealing center. I like its partnership program and the system of trades copying. I'm not yet a highly experienced trader myself, but can select trades to copy from. I try to choose from the top ones and always get some profit as a result.

kosmos_s   14 September, 2015  

It is just a pleasure to trade the ECN accounts with RoboForex. The spread is lower on ECN, by the way. I haven't connected my account to the rebate program yet, but I'm going to. Have been trading with the broker for almost half a year so far. Today I've ordered my sixth profit withdrawal, so I'm thinking of going on trading with them for a long time.

Patrick   9 August, 2015  

Dear Terro.

Situation was solved few days ago and money was debeted on your trading account. Problem was from payment system's side. We apologize for this inconvenience.

Sincerely, RoboForex

Manager RF   15 May, 2015  

I made a deposit 7 days ago using my credit card ( which is supposed to be processed immediate),the are still not reflecting on my account. I send them emails and proof ( bank statement ) that my bank account credited with the deposit amount and roboforex name on it. The last time they responded was 6 days ago when they said they are investigating. They have not responded to any of my emails after that...

Terro   11 May, 2015  

Started to work with RoboForex recently, interesting company. Good broker, like them. Very fast withdrawal!

Samir   6 November, 2014  

If Roboforex almost bankrupt they must stop accept deposits and start only withdrawals! But it seems they really try to escape with all money.

Derick   3 November, 2014  

Be careful!!!
Roboforex is almost bankrupt and under international investigation because of cheating with clients funds and trading.
here see the articles:

Jimmy   11 September, 2014  

Unfortunately, the "black PR" virus that infected the medium of the Forex brokers on the Internet has affected and our company.
Undoubtedly, it is very flattering that our company is considered a strong opponent, since we became the object of such obvious informational (or rather dis-informational) blackmail.

Despite this, we are not planning to justify ourselves by the groundless accusations against our company, but they cannot be overlooked and we must give a few appropriate comments:

1. Concerning the before-mentioned website and the published information on it, all we want to say it is that it is a collection of disinformation with unjustified hypothesis and utter lies, without any feasible objectives that are followed by the makers of this resource.

2. The appearance of such information by this time on several Internet sites under different nicknames, which use fake IP addresses, indicates that it's obviously done by hired persons and is designed to hurt the company's image in the eyes of the customer, without any argumentation and providing specific facts. The persons who are performing such kind of dis-informational activities should not forget about some very specific sanctions of the criminal law of CIS and European countries that are sure to follow their illegal activities.

We recommend that the administrators of website to check the IP addresses and nicknames, from whom the reports have been sent and draw conclusions and take action.

We sincerely hope that Forex-Ratings is a well-respected and professional web-resource, and not a place for false and not verified reports, but a platform on which customers can solve a real dispute or make a comment on the work of our company.

3. We are sincerely sorry if the current financial situation of the company Forex4you is so badly that she made such a desperate step and has used such a Black PR.
It is also possible that everything that happens is planned by third parties in form to cause a conflict between our company and Forex4you.

4. The RoboForex group of companies are robust, financially stable and smooth day-to-day operations prove it with our actions, not only in words:

- We received the European licence in Cyprus and will be announcing in the near future of the second license.
- We are a truly international company and recognized by the clients from over 144 countries.
- We continuously launch new projects to our list of products and services, and only in the past year, we introduced,, and projects.
- Moreover, this month we will be running a new and ambitious project of social trading platform called, which enjoys great popularity among the customers in the countries of the CIS and Russia.

In other words, while other companies make us "black PR" unsuccessfully trying to interfere with our business, we will continue to implement new and even more ambitious and exciting projects.

Best wishes,
RoboForex Team

Manager_RF   12 September, 2014

Roboforex is strange, they offer COPYFX where u can follow a successful trader automatically. Everytime I subscribe to one of their top rated traders I lose money, it is weird. At last, I opened a cents account (they offer that stupid service) deposited 10 USD which is 1000 cents and had 8USD which is 800 cents, so my balance was 1800 cents approx., I followed their top rated cents trader and lost that too :) U can't win with their COPYFX system, there seems to be something weird and of course there is the usual disclaimer that 'Past performance is not indicative of future performance' bla bla bla

Sherif   31 January, 2015

In this section traders share their views and impressions of RoboForex performance; they leave reviews of any kind and attitude, which are available for any site visitor. Estimates of RoboForex will let you understand whether there are many other traders who share your opinion or not, and if they are satisfied with the provided services and quality of trade execution.

In case you disagree with the published reviews, you can post your arguments in favor of the company, or, on the contrary, object to the broker's zealous supporters.

Reviews about forex brokers are quite useful for the newbies who are just about to open their forex account. Deciding which brokers are really trustworthy they might want to refer to opinions of the experienced traders.

Such information can only be found on the sites where visitors give vent to their emotions and sincerely describe their trading experience with a certain broker.

We hope that reviews about RoboForex will help you decide in favor of an appropriate broker and that this information will be useful in your trading career. Please keep in mind that personal opinions should not be taken as an all-inclusive indicator; however, it makes sense to keep them in mind when forming a decision. Before opening a forex account do some serious thinking and certainly take note of the other traders' arguments.

RoboForex Information

RoboForex is a New Zealand based and registered forex broker providing online currency trading services on global international financial markets. The company’s head representative office is located in Auckland, New Zealand. The broker’s operations and services are regulated by...

Regulation: CySEC, IFCS Belize, ICF

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