The international broker Octa (formerly OctaFX) received the ‘Most Reliable Broker Asia 2023’ award at the Global Forex Awards 2023 run by renowned financial awards company Holiston Media. The winners in numerous nominations across various markets were determined by public voting, with tens of thousands of votes cast by traders and industry experts from across the globe.
"These awards are the biggest of their kind and the most transparent and trustworthy", commented Mike Boydell, Director of Holiston Media. "This year, we have received more business nominations and votes than ever before, which proves that winning one of these awards is a fantastic mark of trust and success in this highly competitive industry."
The broker Octa has been operating in the Asia region for 12 years, offering a wide range of financial instruments for CFD trading, including currencies, commodities, indices, stocks, and cryptocurrencies. The company adheres to rigorous security protocols, which include segregated accounts and negative balance protection. Its award-winning customer support boasts a 96% customer satisfaction rate, with an average full request resolution time of three minutes.
To enhance safety, the broker requires identical payment details for both deposits and withdrawals. This precautionary measure prevents unauthorised third parties from withdrawing funds, even if they gain access to a user’s account. Furthermore, Octa employs 3D secure technology for credit and debit card processing, which guarantees the transparency and safety of all Visa transactions.
"We are thrilled to receive this recognition from traders and the industry. We believe that the trust and reliability of the broker are paramount to a positive trading experience for the client. This award is a testament to our commitment to providing truly secure and trustworthy services to our clients in the Asia region", the Octa press office commented.
This year, Octa also received the Best Educational Broker Global award at the Global Forex Awards, which highlighted its efforts to provide free education for traders across multiple mediums and languages.