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Dear Exness, Exness scammers or right broker in trading will decide based on the positive response i get and my money. I deposited from my bank card which on my name and when i tried to withdraw the deposit amount i received, but when i tried to withdraw the profit it got bounce back from withdrawal. From morning i am trying to withdraw a partial profit from my trading account to the bank card which i used to deposit funds for trading. But i am unable to transfer. Why the transaction is not happening the fund is bouncing back to the trading account. I am transferring to my own bank card account only the funds. Thrice i had a conversation with live chat following are the executives reply.
First executive reply: 1. Check with the bank that my card is 3DS enabled - Yes its enabled 2. Check with the bank regarding OCT payouts are enable - Yes it enabled 3. Check with bank will they accept profit deposits - Yes. Second Executive reply: Clear your browser cache and cookies. Third executive reply: add another payment system for deposit and then try to withdraw. so i added one more card to deposit and and withdrawn the deposited 10$ but i am unable to withdraw my profit. I have followed your deposit and withdrawal procedures and then why i am unable to withdraw. Kindly do the needful.
Jai 15 January, 2021 Reply
Hello, dear Jai! We're sorry for the difficulties you're facing. Exness is a professional broker, audited and regulated, we will help you. Kindly provide your trading account number and secret word to our customer support, our team will investigate your case and provide the next steps in order to make a successful withdrawal. Thank you for your cooperation, and have a great day ahead!
Exness 19 January, 2021