Is OctaFX scam or legit? OctaFX is a trusted global broker that offers a user-friendly platform, and a wide selection of tradable instruments. OctaFX acts in full compliance with international legislation and regulation standards and guarantees fund security and negative balance protection to their...Rating & Reviews
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B.S.Ram 21 Mar 2023 Reply
Thank you for taking the time to let us know about the payment hold-up.
We're very sorry that you underwent issues depositing your funds. As we can see, our Financial Department is already on the case, and we'll update you shortly following their investigation results. Meanwhile, you can get in touch with our team at firstname.lastname@example.org, and our team will be happy to answer your further questions.
By taking this opportunity, we wish to mention that regularly most transactions at OctaFX are completed on time, and delays are rare. In an emergency, our team ensures to dive deep into the matter, find what went wrong quickly, and help our customers as much as possible. Unfortunately, there's always a chance for specific technical issues for any financial operation, but you can rest assured that we're committed to providing a solution promptly.
Once again, we sincerely apologize for the delay and hope this incident won't overshadow your experience with our brokerage.
Please message us whenever you can for further updates. We'll be happy to hear from you and answer your questions.
OctaFX (Official) 27 March 2023