XM Reviews and Comments

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Be cautious when trading with xm as a broker with a lot of capital 500 USD. last year I deposited 2000 USD to my xm account and started trading, one month later they send me a mail saying there was a complain to my deposit and threaten to close my account. I called them and later I was able to withdraw some of my money two days later they sent an email about terminating their services with me my account balance was 549.1usd .They told me I had to withdraw all the balance of which I did but to the worst they didn't credit the money to my mobile money provider. I emailed them telling them that I haven't received the funds and I was told to wait for one week for the money to reflect, immediately they closed my account one week later I told them that I haven't received the funds.To my surprise the told me to call my Mpesa service provider to help me get the fund. I called my mpesa provider who said that xm didn't push a pay to them. I have been trying to contact xm since then and they don't even reply my email.They scammed me 549.1 USD.
Samuel kingori 2 Feb 2023 Reply

Be careful of clickbait VPS promo on XM Global. Terms and condition of my request are not met, they approved my VPS request. Took my money without confirmation. Live chat was suck and not cooperative, not giving member solutions.
Fredy Putra Pratama 3 Nov 2022 Reply

After six years I'm using this broker not having problem at all, but now XM is manipulated the price using spread.
Joe 22 Aug 2022 Reply

XM Trade manipulation - when your in winning trade your gain pips is terribly low, but when your in losing trade the pips lose is gigantic.
Roy 5 Aug 2022 Reply

Beginner here sir. That's what I observed after two weeks. When you are at peak in winning the pips is low but when you lose the pips is more higher.
Rose 23 Aug 2022

With that 30 USD can I withdraw the profits made from it or it's just another scam?
Lucas 3 Jul 2022 Reply

No deposit bonus they will allow you to make money for them and claim you broke a rule. This is the biggest scam company, please use reputabke brokers. This is the worst broker check reviews, don't trust them with your money they stole my profit.
Lawrence 24 Jun 2022 Reply

After collecting dollars, they had a trading session. After one coaching session, they cannot be contacted.
Sudhiranjan 13 Jun 2022 Reply

I'm not sure how this broker is even regulated, they keep losing client’s money claiming that its missing. Withdrawal is such a huge issue already plus their spreads are so high.
guest 10 Jun 2022 Reply

Withdrawal is an issue. I'm being told that my account manager will be contacting me. Yet after two weeks, that manager still dont contact me. So I stopped trading with them. I'm amazed how this broker can still be licensed.
Duval 6 Jun 2022 Reply

Very high spread, this affects smaller accounts like mine. Not a broker for me. Customer service also average. Hope I can withdraw to another broker soon.
Hail 3 Jun 2022 Reply

Crypto margin is so low yet high movement will flush your account really soon.
Kelvin 27 May 2022 Reply

I made a withdrawal of 40 USD on 16/04/022 and still now on 22/04 it didn't yet reach on me even though it was supposed to reach on me the same day as long as it was via mobile money.i communicate with the on live chat and E-mail and they tell me they are investigating on my missing money. I have used it for 1year and it's the first time with this issue. Pay attention!
Ester 22 Apr 2022 Reply

I had the same issue they scammed me a total of 549.1 USD. Stop trading with xm. how does withdrawal get missing I have been trading with them for 2 year.
Samuel kingori 2 Feb 2023

XM have withdrawal problem, under maintenance over one months, support not responsible, be careful.
Cheang Sopheak 7 Apr 2022 Reply

They get you to send all your personal details and "give" you $30 and if you make a profit as I did ($450) you can't withdraw it because then they close your account and take the profits for them. Stay away!
Amanda Daniels 5 Apr 2022 Reply

Totally agreed, they will send email with random reason to close the account. Whatever they listed over there is really not applicable to me. I'm the only one trade by using my own phone, how is possible to share with others, and even make me confused is arbitrage trading, which I have no idea what that means. That's their email: Dear Valued Client, We are contacting you with reference to your account(s) no. 67807350 (“Your Account(s)”) at XM Global Limited. The trading patterns in your Account(s) raise serious concerns regarding the credit bonuses we have granted to your Account(s), since these were used for ‘cash-back arbitrage’ activities. Pursuant to the Terms and Conditions applicable to our credit bonuses, the following activities are qualified as follows: Any form of arbitrage trading; Bonuses claimed by multiple Accounts that were registered from the same IP address; Various practices of bonus manipulation; Breach of any points included in our bonus Terms and Conditions; Any fraudulent activities, disputes or situations that our Management considers as fraudulent. Accordingly, we regret to inform you that, in accordance with the terms and conditions, we have decided, with immediate effect to, (i) close your Account(s) with Trading Point, (ii) to nullify all trades carried out in your Account(s) with Trading Point, and (iii) to cancel any and all profits or losses garnered in your Account(s) with Trading Point. Please note that, in accordance with the terms and conditions, our decisions are final and binding on all participants and that, other than the notification set forth herein, there will be no further correspondence on this matter. Yep, I can confirm that, I did manual trade, no robot, no nothing, managed to get $400+, a few minutes after withdrawal request, suddenly get this email. Reached out to livechat, they dont bother to explain what I did wrong, obviously scam broker, after profit, they will just kick you out.
Joey 15 Dec 2022

Well I was contacted by XM global representative who told me to invest 150 and in return I would get back $7670. Afterwards I was asked to send in 298 to be paid to The IRS. I was asked to give different amount of money for various reasons. This was done through different cashapp tags. Before my eyes were opened I was scammed out of $3000 dollars.
Cleven Davis 26 Feb 2022 Reply

This wasn’t Xm support these were scammers that contacted you saying they are xm while they are.
guest 1 Jul 2022

Scam. I'm using it for 2years. They play by spreed when your margin leavel goes under 100. After closing the position price move like what you expect. They play with 1 dollar spreed where the big position will close and after that price is normal. After 2 years of trading with this company I advise you to do not trade with. Try to find fixed spreed company. This is my advice. What ever money you will make you will lose. They have special servers where strong trades moved to start play with the price. I already closed my account this year. Forget about it.
Salim 17 Feb 2022 Reply

Yes, this is true. I also notice this when my account is below the $100 level. I even compared XM Charts with other brokers and XM Hit already my SL Area compared to other brokers, I think its the spread goes from 35 pips to almost 64+ pips then boom, my account was closed.
pendelamon 18 Feb 2022

So true. I have noticed the same thing. Where ever you set a SL and TP, seeing the market going in a certian direction, your TP suddenly becomes the resisitance, candle tail breaks SL and after the trade closes out then everything atarts going in the expected direction to break previous TP. Wierd, happens everytime. Untrustworthy be it a scam or not.
Marly 6 May 2022

Someone working in XM stole my deposİt. I have deposited a week ago. One day I couldn't open my account and I couldn't login to client portal. They erased my account. Yes they erased it. Now when I asked to client manager they told me it is a normal situation. I want a solution. If someone read this from XM's team. Please reach me!

Fatih Melih Ulusan 27 Jan 2022 Reply

Same thing happened to me. When I restarted my phone. The money I deposited was gone.
Shamz 24 Feb 2022

This happened to me too!
Tee 18 Jul 2022

This broker been good but now things have changed, I deposited but my money never appear in my xm account, they told me to wait 5 days but it worse now. I'm leaving xm. Be wise when choosing brokers.
Thando 17 Jan 2022 Reply

Firstly with the bonus 30 dollar or 347 zar made over 2900 in profit and tried to withdraw. They just took the money themselves from my account and did it to a friend.
Rikesh 11 Jan 2022 Reply

Xm is really trustful broker, since I have joined or opened account XM, I didn't have problem withdrawal, or anything else, xm support agency are ready 24hrs to help, and they are very friendly, I am happy to be trader at xm broker, and I will be for ever.
Deeq Maxamed 1 Jan 2022 Reply

I have real evidence of them manipulating prices, leave alone having problems with withdrawals. Just be warned, I wouldn't recommend it to anyone, but until yesterday it was my best broker. Seems like I was being welcomed.
Pytta 23 Dec 2021 Reply

XM is a scam. I invested 1700 rand in forex and gold. All gone in a few weeks. I have invested in shares in over 50 years and never had an entire investment vanish.
Dr P A Winter 13 Dec 2021 Reply

XM is a scam. I couldnt even withdraw my profit and then my account got empty and then the following week my account got blocked. And the reason they said when I called them was that I was using the same wifi as my brother who also trade.
shafiq 24 Nov 2021 Reply

How long it take to settle your problem?
Anaqi 15 Dec 2021

What does wifi sharing with your brother got to do with withdrawal money from your broker?
guest 17 May 2022

I’m sorry to hear that about Xm. I’m trading with this broker more than 2 years and never have any problems with withdrawals or anything else.
Konstantinos Fetintze 15 Nov 2021 Reply

Have never had problem with XM until last week where I tried to make withdrawal via mpesa as I used to do but they refused and told me to find another way.For that I think they are lying when they say they offer mpesa withdrawals in kenya, yes they do until certain point they will tell you try e-wallet. That's my only issue with them.
Charles kimani 6 Nov 2021 Reply

This is a message I got for deposit to XM. "All withdrawals, excluding profits, can only be paid back to the credit/debit card that the deposit was initiated from, up to the deposited amount." I wanted to deposit to XM but then I read this message and I don't like how its being wirtten. To me it kinda sounds like whaever profit I will make will be theirs to keep. Cause basically, they're say they won't allow me to withdraw more than I deposited.

Grace 26 Oct 2021 Reply

Thats the policy of almost all the brokers. Profits are withdrawn by other methods. Bank cards are not used for withdrawing profits.
Calvin 23 Apr 2022

For the past three months, I have been unsuccefull in making withdrawals. Now, my account is rejecting my withdrawals. What is going on?
Nyambura 26 Oct 2021 Reply

They are complete scammers. I deposited smoothly and traded smoothly until withdrawal. I wanted to withdraw just $600 from my account via the same deposit method. they told me 5 business days and it been more than 15 business days. Anytime I send them a message they tell me same thing. They will send me ARN codes. And depositing they never told me about ARN but withdrawal they are telling me nonsense. Never trade with them. $600 is nothing to some people but in my country teachers receive just $150 as salary per month.
Adusei 14 Oct 2021 Reply

I made many deposits and many accounts with XM, now I realise all accounts at the end still red around -600 my loss. So can you imagine all of them is thousands thousands, XM is a scam company, for many years I never get my money back. Loss and win. You don't know what they do to your money. Now you look their ultra account, years ago min depo was 50 usd, now become 5usd. you know why? They almost shortage money and drop. All customers are gone.
trader 14 Oct 2021 Reply

I get the same automated email from their support team which is basically robots, that don't understand the human nature of losing money.
Thulani Nxumalo 13 Sep 2021 Reply

XM Group (XM) is a group of regulated online brokers. Trading Point of Financial Instruments Ltd was established in 2009 and it is regulated by the Cyprus Securities and Exchange Commission (CySEC 120/10), Trading Point of Financial Instruments Pty Ltd was established in 2015 and it is regulated by...

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