Just for proof of good customer support, I've made a few fake phone calls to this broker... and what do you think? I've got very polite responses on all my fake concerns and questions about server disconnection. I actually have no real account but believe that's where I should put my money for trading.
In my opinion, fxall provides top level of service. But, it's all about huge amount of money on your trading account. Believe me, if you have that amount of money as $100K, you will get probably the best services from one of most recognized fintech companies in the world. Btw, this is Reuters. For me, as an experienced trader, it means super execution and deep liquidity. Whatever I need, I get through my trading platform. If we compare Interactive brokers and FXall, I would say that IB far behind. Moreover, access to FX options trading through electronic platform makes it easier to hedge FX positions. Again, as an active trader, i think fxall might cover all my needs including security of funds on account.
I had doubts whether to invest my free funds with Fxall but I eventually did invest some money with this broker and received very satisfying profit.