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InstaForex Reviews and Comments

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My experience with InstaForex has been frustrating, particularly concerning the withdrawal process. Despite repeated attempts over two weeks, my requests for withdrawal have consistently failed. Each time I contact customer support, I'm told that my issue has been escalated to the finance department and will be addressed urgently. However, there's no follow-up or resolution, and I'm left without any concrete answers. I followed their instructions precisely, attempting to withdraw funds using the same method as my initial deposit, but I keep encountering a "Request sending failed" error. This ongoing issue, coupled with the lack of communication and resolution from InstaForex, has been disappointing. Based on this experience, I find it difficult to recommend InstaForex. The lack of effective support and unresolved technical problems have significantly impacted my view of their reliability as a forex broker. For anyone considering InstaForex, I'd advise caution and suggest exploring other options, as the service and response to issues may not meet expectations.
  11 Jan 2024  

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Stay away! A total scam, they took money from my account, last I heard they call this theft! Impossible to withdraw.
  19 Dec 2023  

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There is an opinion that InstaForex helps to drain your deposit. I'm not 100% sure yet, but I'm very much inclined to this opinion, while I'm trying to deal with technical support, my claim has been under consideration for the second month. my advice to you, do not trade on the entire deposit, otherwise an unexpected stop-out will drain your deposit.
  20 Jun 2023  

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Lately I have seen a lot of mega positive reviews about InstaForex on various forums. I don’t know who composes them, perhaps the broker’s employees themselves. In my opinion, it is certainly possible to work with them, but like all others, there are enough minor problems and shortcomings. So trade carefully and think with your head, and do not rely on the advice of pseudo analysts with three classes of education.
  9 Apr 2023  

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This page just saved me from making a big mistake. Was just about to deposit before I thought of looking for customer reviews online.
  5 Apr 2023  

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Instaforex management are scammers. Once you deposit say goodbye to your money. Just watch out for this space. They will never interrogate my comments because they know they are not genuine and they have no image to protect. Anyone fall victim is gone. Alots of people have fall victim including myself.
  12 Mar 2023  

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I believe Instaforex has got some issue with withdrawal, just stay away. Instaforex is a scam company. When you gain big profit, they will freeze and disabled your account and start to monitor your account closely to avoid you to withdraw. I have experienced it with losing few thousand dollars such as "cancel error trade", direct disable whole account and request you to deal with antifraud department. They will hunt and wipe out bigger profit account, just stay away this scam broker.
  9 Feb 2023  

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Total waste of time, after creating a real account with the no deposit bonus of $1000, I tried to register the account with all required documents but they take long and always reject the documents, I try to deposit but they say varify first. Now the platform on MT4 is complete bullshit, the broker freezes sometimes even for hours or a day or more, horrible and frustrating experience, there are better or let me say real brokers out there, leave this one.
  7 Sep 2022  

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The company unilaterally reset the account, the story is as follows. On Monday, the account was in a bad state, out of $4100 of funds, about $230 remained and 38% of the margin. But on Thursday morning, when the closing happened, the account already had $690 and more than 110% margin. In support, they answered me that the stop out worked. As a reminder, according to the company's rules, a stop out can be triggered at 30% margin, but usually a forced close is triggered at 10%. But at that moment, the account had more than 110% margin. Here is the support message. Account: 3736347: Orders were closed on account 3736347 although there was no margin call. The margin was over 100%. That is, when the account was in a safe zone, the purchase was simply closed and that's it. There was a partial stop out on the account, no problems. What does stop out mean to you? And how is it no problem? This means that some of the deals were closed because there were not enough funds to support them. I had $4100 now I have $609. This cannot be, there were enough funds in the account. There are no errors on the account. If you do not agree, you can file a claim. The claim can be sent to the Dealership Department by e-mail. The Client's claim must contain: - full name; - Account number; - date and time when the dispute arose; - number of the disputed order; - a description of the claim without emotional overtones. On Monday, the account had less than $230 and a walrus less than 38%? and at that moment it was $690 and the margin was over 100%. I think the company is not interested in solving this situation.
  25 Aug 2022  

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They are fraud . They are not paying my withdrawals for one month I am trying to contact them and they giving answer that you're request is forwarded to corresponding department. Just it They are fraud don't waist you're money and time.
  4 Jul 2022  

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Spam marketing using unethical methods like unsolicited messages. They are ignorant to the use of your personal information and laws relating to marketing in individuals respective countries. Stay away! I was scammed by a Gloria/Irene.
  7 Jun 2022  

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Why don't they reply to your comment?
Molemo   15 Jun 2022
In past 7 years I never had an issue, but now? Stay away. Rubbish customers service.
  9 May 2022  

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Instaforex is a very bad financial service. My money withdrawal holding more than 45 days still. Please use other platform.
  6 Apr 2022  

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Did you received your money?
Elifariji Kabonda   5 Sep 2022
Through most comments I can conclude that instaforex is rubbish, glad I didn't waste my time begin to trade as I've recently opened my account with their scam 1000 usd.
  3 Apr 2022  

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It’s telling me I made an account yet I am not interested in anything like this at all. how do I delete this account?
  21 Mar 2022  

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I am having difficulty in withdrawal and when I asked customers service they informed me that a third party deposit is in my account so in order to resume my services I have to first deposit the balance money and than I would be able to resume the services. My only question is it legit?
  18 Oct 2021  

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This platform is horrible, their customer service is poor and unable to solve issues, the bonus system is a scam, do not invest here. You can learn with their demo account but do not invest here, you will suffer from frustration when you want to withdraw you money back.
  15 Oct 2021  

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This is a scam. I just want my money back that's all. they kept on making mistakes now I keep on paying money non-stop.
  10 Oct 2021  

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I participated in the FX rally contest of the instaforex and fortunately secured 4th position. but when the time came to give prises they did not give me prise. and the reason that they give you have used the two accounts on the same IP address, which I have not done. all I can say is that this is a biggest fraud company. and please do not ever do a mistake to deposit anything in it.
  2 Oct 2021  

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Just got this message from Service when trying to withdraw: “Sorry, sir, your total funds have been reported to the Central Bank of the United Kingdom. You must complete the tax payment before you can withdraw your account funds. Regardless of the profit part or the principal part.”
  3 Sep 2021  

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The worst experience. low spreads? yes but your pip count is lower than other brokers. withdrawal is a nightmare. I had to verify my card, through what seems to be a good security, to deposit. That went well. Had to verify my card again to withdraw funds and that's where insta forex shows themselves. they will not allow me to withdraw my funds using the same card which I used to deposit, which, by the way, is instaforex requirements to withdraw. I keep speaking to the same robot who gives me different answers all the time and does not even remember that they had a chat with me. Can somebody please help me against these thugs.
  2 Sep 2021  

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So now did you withdraw it?
Koketso   22 Sep 2021
In summary, Instantforex does not offer no deposit bonus. it offers deposit bonus.
  4 Aug 2021  

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Worst payment system and support. These guys don't care about their clients, Just made a deposit 7 hours ago and up to now the money still not credited to my account! Worst customer support, a robot could do a better job!
  30 Jul 2021  

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Hello. I've opened an account with instaforex. I got the StartUp bonus of 1000usd and I made profit with it so i need to withdraw the profit. but I'm failing to withdraw it. Please help.
  26 May 2021  

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They won't allow you withdraw it.
Temmy   10 Oct 2021
Is anybody who have the latest experiences with Instaforex withdravals? I have approved withdraval from friday 13:26 and money didnt come to my account for the last four days. If tomorrov they will not come it is surely some Instaforex ill prospects.
  19 May 2021  

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The thing that I love the most about my trading experience at Instaforex is their multiple platforms. Depending on where I am, I can choose the platform that would provide me with most convenience. For instance, whenever I'm on a trip, I can use the mobile platform because it is the most accessible. At home, I can use the MT4 platform. And when at someone else's house, I can just borrow their desktop for a while and access my account through WebTrader without having to install anything.
  19 May 2021  

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I just open an account and I got $500 account opening bonus. But I just have some questions, what percentage of profit do I need to reach before I make a withdrawal. and do I need an ID to make a withdrawal? Thanks
  15 May 2021  

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Hello. All the conditions are written here and we always suggest read it attentively before taking any actions. If you have any questions you can always ask the support service if it is needed.
InstaForex   17 May 2021
Thanks to my broker instaforex. I have withdrawn $400 dollar yesterday.
  13 May 2021  

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Hello, thank you for choosing our company for your experience. We wish you good luck!
InstaForex   17 May 2021
I recently joined with R500 and was told within 5 hours ill get my profit of R3000. Now apparently the profit is succesful but i have to pay a further R1300 known as a withdrawal fee to unlock the profit. Confused because i was never informed about this before joining. Could you gove clarify on how you work?
  29 Apr 2021  

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Hello, the main condition - withdrawal is possible by the same method which had used when your account was deposited. You may order a withdrawal request in the section "For traders" - "Deposit and Withdrawal": https://secure.instaforex.com/en/withdrawals. There are not any fees for deposit. All withdrawal fees are submitted on the withdrawal page. Kindly check the information.
InstaForex   3 May 2021
InstaForex is a wonderful broker. Their platform is very easy to utilize, with addons, and other apps. Very flexible in creating and adjusting charts. Superior quotes, little spreads, speedy execution. They have a wide range of bonus offer upto 100% bonus on deposit. The greatest part about this broker is their client service staff, absolutely better than other brokers I've experienced. All in all I recommend InstaForex.
  28 Apr 2021  

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Hello, thank you for choosing our company for your experience. We are always glad to help if needed!
InstaForex   29 Apr 2021

The InstaForex brand that was established in 2007 unites several companies providing services of online trading in various regions across the globe.  Nowadays, the companies operating under InstaForex brand have a vast clientele including more than seven million traders. InstaForex offers its...

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