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FOREX.com Reviews and Comments

I've recently started my journey with FOREX.com, and while my experiences have mostly been positive, there have been some aspects I feel could be improved. Firstly, their customer support services need a bit of refining. On a few occasions when I reached out, I encountered substantial delays, often having to wait for more than three hours before receiving a response. Such waiting times can be a bit disheartening, especially when you're in need of prompt assistance. However, on the brighter side, I've found the rest of their offerings to be commendable. Order executions have been swift, ensuring minimal time lags. Moreover, the platform itself showcases stability, even during high trading volumes or market volatility. One of the key factors that resonated with me was their spreads, which I personally find to be competitive and in line with my trading strategies. I appreciate that no broker is perfect, and challenges can arise in any service sector. I am optimistic that FOREX.com will take feedback like this into account and continually work towards enhancing their customer experience. I plan to continue with them and am keen to see how our relationship evolves over time.
  6 Oct 2023  
Having been a client of FOREX.com for approximately a year, I've had the chance to thoroughly evaluate their offerings. On the whole, I've been largely satisfied with the level of service I've received. Their order execution is lightning-fast, ensuring that I can capitalize on market opportunities in real-time. Additionally, I've found the broker's spreads to be quite reasonable, which is an essential factor for any trader looking to maximize profits. The inclusion of cryptocurrency as a trading option stands out as a significant benefit for me. In today's evolving financial landscape, having the ability to engage with digital currencies provides a competitive edge, and I'm pleased that FOREX.com offers this. However, there are a few areas where I feel the company could enhance its user experience. The foremost among these is the website interface. Navigating through the platform can be somewhat cumbersome, and its design lacks the intuitiveness I've encountered on other trading sites. Moreover, the sole availability of English as a language option is quite limiting. While English is widely spoken, catering to a global clientele requires a more inclusive approach. The claim of multilingual support has, unfortunately, not matched up to my experiences, and I've found language barriers to be an occasional challenge. While it's true that the website's design doesn't directly influence the quality of transactions, it does play a role in the overall user experience. Having a more user-friendly interface and multilingual support would undoubtedly make the platform more accessible to a broader range of users. I hope that as FOREX.com continues to evolve, they'll take this feedback onboard to further refine their offerings.
  20 Sep 2023  
Having partnered with FOREX.com for just under a year, I've garnered a comprehensive perspective on their operations and offerings. When it comes to order execution and the spectrum of available trading instruments, the platform shines exceptionally. The sheer volume of assets available for trading is commendable, catering to diverse trading preferences like mine. The convenience of having a myriad of options at my fingertips cannot be overstated, and the precision and swiftness with which orders are executed only amplify my trading experience. Coupled with competitive spreads, these factors make for a compelling trading environment. However, there are certain facets that somewhat mar this otherwise smooth experience. One notable aspect is the size of the withdrawal commission. While one expects to encounter some fees in the world of trading, the extent of the withdrawal fee is a tad discomforting. Moreover, periodic delays in transactions, albeit sporadic, do hinder the overall efficiency. Engaging with the support team about these issues, I've been informed that due to high demand, there's an overwhelming load, leading to prolonged processing times. While I understand that delays can occur in high-demand scenarios, as a client, it doesn't necessarily alleviate my concerns. That being said, the majority of my experiences with FOREX.com have been positive. Despite the minor hiccups, the platform's strengths, in my opinion, outweigh its shortcomings. As of now, I am inclined to continue my partnership with them, hoping that they'll address these feedback points and further refine their service.
  3 Sep 2023  
Please stay away from this company this is broker totally scammer don't open account in this company. I deposited 600 usd and earned 1429 when I try to take profit company said we can't give you the profit amount you can withdrawal deposit amount. Now my account has suspended. Please be careful.
  29 Aug 2023  
The most understandable and understanding broker I have met. The entire interface of both the personal account and the terminal is intuitive. The analytics is solid (yes, not without misfires, but for 10 trades to work out, it’s already too much and even somehow not interesting. With the help of Forex.com, I have from 6 to 8 trades in plus. To be more precise, I derived the average from 100 positions. Of which about 66-72 orders are triggered in a plus. My experience in the market allows me to say that this is a very good result. And this more than compensates for not always pleasant spreads. As for understanding, I want to note that this is the first broker in my memory, which does not change its attitude towards the client after refusing to deposit and deposit money into the account for more profitable transactions. Fortunately, having opened an account with Forex.com, I forgot about such troubles. Reviews are generally not absolutely my theme. I could convey something not the way I wanted, but I hope you understand everything. But I thought that I should also comment on the situation, because, opening an account with them, I shoveled a bunch of extraneous opinions, but I didn’t find answers to those questions that I highlighted here. All good and profit!
  13 Jul 2023  
In Forex, as in any other business, you need to understand what you are doing and why. You can't treat it like a casino. It is necessary to study strategies, not to be scattered on everything at once, but to choose a narrow direction for yourself and analyze economic events in it. But, also, do not forget that the market is a market, so even the best strategy may not work at a certain moment. In order to avoid this or minimize such situations, you should enlist the support of a specialist. Too many pseudo-analysts have appeared lately. Personally, I spent a lot of time looking to meet the very person who would be much smarter than me in terms of trading. And I found it. One of the Forex.com analysts was able to minimize my risks.
  4 Jul 2023  
I read a lot of different reviews and reviews on brokers before making a deposit. Only FOREX.com does not have such problems as the rest. In the end, I chose this proker. In principle, not bad, good service. There are enough tools for work and do not interfere with trading. I don’t know who writes about a scam here, but as if about all DCs, no matter how much I read, they write about everyone like that. I conclude that these are either competitors or customers who are trying to make a million for 10 bucks! Well, that doesn't happen.
  14 Jun 2023  
I like the broker. There is everything for trading. Withdrawal commissions are not large, and sometimes you can withdraw at all with 0 commission. The broker quickly resolves all issues, finds out who is right and wrong, in which case he reimburses. One of the few DCs where you are not reached by calls. They don’t stir up, they don’t climb, they don’t call and they don’t offer anything. This is their main advantage. Under the terms of the norms, what is the reason for the negativity in some people, I finally don’t understand, panic is out of the blue. In terms of the speed of execution of transactions, as many writes, it is really top. The variety of financial instruments is decent. My rating for the broker is 5 points!
  5 Apr 2023  
Avoid this platform. At key times when economic data drops and you need access to your account to trade around the latest data the system will go down for up to an hour, you lose most of your equity and they ignore your customer support claims. Look for another firm with better systems capabilities.
  10 Nov 2022  
Don't waste your time trying to deal with Forex.com in my experience this investing platform do not appreciate your business and do not appreciate you're putting your money in their hangs. Since I try to open an account they never have the courtesy to call me as a customer who's trying to invest in their platform, if you call them be prepare to waste time on the phone until someone answered if they don't hang up the phone after you been waiting for almost 30 minutes forcing you to call them again, their people do not show any effort or empathy in trying to help you because at the end of the day they supposed to be grateful you want to put your money in their hangs but even though their customer service it's the same like a Federal Employee in a Food stamp office or any other one who their people only care about their pay check and do not interested to service as a customer service.
  19 Jul 2022  
I opened this account with forex.com back in May of 2021. I was able to trade once, I lost a good chunk of change. Then I try to trade again and my trade is disabled, so I have a web chat with them to see what is going on with that they send me an account closing form, would not give me a reason as to why. Now they will not send me my money back. Granted, it's $154, but it's MY money. My original bank account had closed down due to my finances during covid 19, and now they won't send my money. They give me some piff about money laundering. So if I was a money laundering trying to wash $154, not saying I am, because who would try to wash only $154 is not worth the risk in my eyes, does that give you the right to steal someone's money?
  27 Apr 2022  
Do not do it. Don't make the mistake of ignoring all these reviews. I know I should have not. They are the worst for refunds, they accept your deposits quickly and painlessly, but try to withdraw your funds! Then they will give you all sorts of scripted excuses. Save yourself the trouble, time and money and deal with a well reputed broker. They will keep telling you that they are a registered and legitimate broker, so does that guarantee they wont try to scam you !! I know first hand and many others that have reported here and on other feedback platforms. Never ever again.
  17 Mar 2022  
This is meant to be informative, this review is for beginners and intermediate traders. I was able to deposit money using ACH meaning they just take it directly from your bank account this took seconds! Now for the not so good! I was so excited to trade and immediately I realized the spreads on all pairs were in there 50’s to 100’s on basic pairs like usd/cad etc! I thought ok well it must be the wrong time so I waited and waited hours turned into days!! The spreads are still that high to this day!! There are hidden rules, please read. when you place trades: let’s say you placed 4 trades right, two are in profit you can not take the profits until you close out the losses first!!!! This was huge to realize… the leverage is so tight at 1:50 even wouldn’t let me place more then (4) 0.01 micro lots on a medium sized capital account not like I was trading a hundred dollars! Also I am currently trying to get my money back into my account I was told it’ll be 7 days for the withdrawal due to regulations on ACH! My thing is you took the money in seconds but you can’t let me withdraw until 7 days! If your a beginner please hear me please I know this may be common knowledge to most experienced traders but you will not be able to place buy and sell at the same time with this broker, so if you place a trade and try to offset the loss with placing another trade going in the opposite direction you will not be able to. One position eithier all buy or all sell. One more and final thing. I am experienced I’m no novice as this is my job. If you place a trade that you know is 100 percent going to work for the most part they will take at least 40 min to do the right thing and put you in profit and once your in profit it’s only a blink of the eye and it’s gone! Or they will sniff your position and build the tiniest tiniest tiniest candle just so you will get the smallest profit. this has happened almost every time I placed a bid! I am being honest this has been a not so good experience and I’m hoping to get my withdrawal which is my money! BTW I’m looking at the spreads now they are all 50 and higher!
  7 Mar 2022  
Thanks Elena for your value information but at the same time I feel so sorry for you bad experience I was almost to begin in doing business with this people I request to open an account and they begin giving me hard time with the source of my income requesting me prof how I get my money but even though after giving the prof where my is the source of my money they still need more information I call them multiple time and make me waste my time on the phone they have very poor customer service and they do not appreciate you putting your money in their hands.
Carlos Parga   19 Jul 2022
No stop loss allowed. No customer service.

  5 Mar 2022  
Beware, do not use this joker of a broker. Incompetent and untrustworthy. It takes too long for deposits and withdrawals. Insanely high spreads and no rollover interests. They are constantly withdrawing money from your account that is way higher than other brokers. They close your account if you start making money. You have been warned.
  3 Mar 2022  
Stay away from them, manipulatiing in executing orders, they will try to push you to deposit as much as possible to get the perfect leverage, don't deposit much because I took my money after enforcing them through FINRA & CFTC, customer services disconnect call when it comes to withdrawal or chatting would take forever, they will avoid returning your money back as much as possible, very dirty business and management. stay away from them, sorry there is no better words to explain the dark experience with them. Stay away and be very careful approaching them. When you try to withdraw your money they will keep change the last digits of your bank account or any bank account you add for deposit, they will do anything to keep delaying your withdrawal, it took me more than a month and they will show you wrong number of your bank account, they manipulate your bank account intentionally to keep delaying. Totally horrible experience and people, be very careful.
  20 Jan 2022  
Take a look at 12/21/2021 between 5pm and 6:30pm. It was no chance for customers to close or open positions during this time due to high volume. Forex.com is a complete garbage service with useless customer service, worst connection to server and execution of orders. Every time volume start to come in - they block all trading and you have to wait until it ends. And customer service just saying - sorry, it's a part of the risk. Really? -Sorry? Forex.com never skip a commission charge, but when it's time to close profitable position they just cut off connection and apologize. Who need your apology, give me my 100 pips I earned! Stay away from this circus at all cost! It's 2021, excuse like - market closing volume is too high for the servers have no right to be in this conversation and be used by customer service. Who literally don't care and simply silent when you ask them questions in person.
  21 Dec 2021  
I don't normally leave bad reviews but this broker forced my hand, I had withdrawal problems and was patient with them for as long as I could hoping they would rectify it, but they did nothing.
  19 Nov 2021  
They robbed me about $100. My account was blocked and they told me they will return the money to its origional source it was transferred from because I could not access my account. Then I was scammed about $100. Bunch of scammers these ones. And they did not tell me about any additional charges for withdrawal.
  24 Aug 2021  
Instead of investing in this company, buy lottery tickets. I rate them at 1 star.
  26 Jul 2021  
I have a deposit pending for nearly 30 days now. When I call to find out what is wrong the claim to need more info (ssn, address etc.) and I provide it. Each time I call they want something different until recently when they started asking for info that I have already provided. I being sent a wild goose chase and they are keeping my money tied up and unavailable. Nobody at Forex.com seems to want to fix this.
  11 Apr 2021  
Same, this broker eat my money 10000$.
Zahra Tariq   6 Jul 2021
This broker is the worst scam since the world was created. Nobody in the whole world can make profit higher than brokers total charges in the whole world in the long run only short term false profit. 100% impossible for anyone to make forex profit in the long run. Facts.
Philip   25 Jul 2021
Bad. I think, all the good reviews here are paid for. I got the impression that no matter how you trade, they always work against you, making profitable trade impossible. Hidden rules, bad executions. I can not close a profitable trade but ok to close once it becomes unprofitable, Nice! how do you like that. This company deserves to be investigated by authorities.
  29 Jul 2020  
You are absolutly right, this platform will always go against you.
Nona   9 Nov 2021
After a short period of smooth trading problems began. It is impossible to close or change orders for a few seconds, which is critical. While the Internet connection is fine with me. I had enough of this and I will not trade more with them. Withdrawal took almost 2 weeks! The support did not respond more than 6 business days. While waiting for the withdrawal, I've read about them, I realized that I was not the only one with such issues. In general, I do not recommend to risk and spend your nerve on them. This is an absolutely unprofessional broker, it's a torture to with them.
  22 May 2019  
Forex.com is quite a good broker, comparing to the others. Have not had any problems with them during the last three years. The withdrawals are done in their due time. The speed of order execution is average. Sometimes there are requotes and terminal freezes which is not good for scalping. All in all I am quite satisfied with the trading conditions. Stay Away! I tried to withdraw/close my account with Forex.com. Submitted all documents requested, final step was to "chat" with someone in the UK, just the basic run around; they KEPT my money.
  5 Dec 2018  
Wait until you want your money!
Stephen Walsh   27 Apr 2022
Stay Away! I tried to withdraw/close my account with Forex.com. Submitted all documents requested, final step was to "chat" with someone in the UK, just the basic run around; they KEPT my money.
  2 Jul 2018  
I tried to withdraw/close my account with Forex.com. Email all requested documents, last step was to chat with someone in the UK. Got the basic run around, they kept my money. Don't trade with Forex.com
  29 Jun 2018  
Been with Forex 5 years trading my own money for 2 years, good broker, only thing Im not keen on is their new platform, the old one was better and easy to use. Its taken me a few months to get into the new one but it does not give important info needed at hand. No problems with deposits or withdraw, customer service is good, but they did stream line their London office so now I never get calls from the rep.

  15 Mar 2018  
That's my first post ever regarding forex.com. It's not about my experience but about real info regarding this broker. All these negative comments are not true. No problems in withdrawals. No problems with spreads during rollover. I trade an Expert Adviser on MT4 that can't stand 6 pips spread on crossing pairs like gbp/jpy, etc. Positions are opened exactly at 5pm and there is no spreads above 5 points. I have been trading for 2 yrs and have a good experience overall. All negative comments are due to lack of experience and definitely not because of the broker.
  13 Mar 2017  
I'm sure your an employee person or someone with a management position. Give me a break are you blind or what?
Carlos Parga   19 Jul 2022
Forex.com allows me to enjoy trading and make profit at the same time. In general this forex broker offers powerful tools and helpful educational material. There are three platforms available here: MetaTrader4, FOREXTrader PRO and GTX-Forex ECN, the last one allows client to client trading. So, I’ve chosen GTX sending my orders to professional traders, global banks and funds. I am satisfied! Advanced functionality and no intermediaries. That’s what I need. In addition the broker offers transparent pricing and really fast execution when requotes are extremely rare.

  20 Jun 2016  
I’m impressed by Forex.com due to its stunning client support. The manager has called me, explained, offered the tools… assistance… and education. That attention is really at the right moment because I just cope with all those things. As far as I know, the platform MetaTrader4 is recommended. And I open account here. I am trading with no deposit bonus - no profit yet but I’ve got the idea of how it works and I like it. Good execution and useful analysis. thanks a lot for educational material and comprehensive explanations.
  19 Jun 2016  
Really? The manager called you? They stole $154 from me!
Stephen Walsh   27 Apr 2022

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